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Dispatcher

Company: CORT
Location: Carol Stream, Illinois
Posted on: April 25, 2017

Job Description:

CORT is a Berkshire Hathaway Company that has been in business since 1971. We are one of the country's leading service providers to businesses and individuals in transition. CORT is the world's leading provider of furniture rental, tradeshow and event furnishings, and relocation and transition services. We have locations throughout the U.S. and in the UK. As an organization, CORT's greatest assets are

the more than 2,000 employees working nationwide.

Today, CORT has more than 100 showrooms, clearance centers and distribution facilities across the United States, operations in the United Kingdom and a Global Network of partners servicing more than 70 countries around the world.

CORT is the nation's leading provider of transition services, helping millions of individuals and more than 80 percent of Fortune 500 companies with their event and relocation needs making a house a home, an office a great place to work and an event a memorable celebration.

Oversee and direct the Transportation and Inbound Operation to ensure they are contributing to the day to day functions and to the overall success of the operation. These activities will be performed personally or through subordinates.

*Monitor daily movement and activities of a team of up to 12 delivery managers and 12 delivery assistants to includde the following:

Productivity of each team

Performance of each team's customer service

Although this position is not responsible for documenting disciplinary occurrences the dispatcher does need to communicate expectations and hold driver teams accountable.

*Monitor a fleet of up to 12 Trucks:

Collect and maintain pre-trip inspection forms

Coordinate Preventive Maintenance services

Make sure Preventive Maintenance is completed on trucks

Assist with breakdowns

Coordinate additional short term trucking when necessary

*Dispatch responsibilities:

Track trucks and monitor progress using tracking tools.

Log exceptions

Communicate consistently and in a timely manner with drivers, sales team, outside vendors, and customers in regards to daily routes

Be able to route vehicles and assist with routing in V2 with route approval being verified by the fleet supervisor.

Provide updates and communications using timely 2 way electronic communication, E-mail, V2, Decartes, telephone, and IM.

Monitor and track day to day flow of all trucks and routes to ensure delivery windows are met.

Administrative Responsibilities

Upkeep of daily route schedule

Answer phones

Routinely Use computer (V2, Decartes, Outlook, IE, and Internet)

Exception Log

Solve problems relating to customers, driver teams and internal customer and elevate as required.

*Leadership Responsibilities:

Effectively communicate with the Managment Team

Interact with delivery crews and help get crew on the road and to their deliveries

Support driver teams as needed

*Safety:

Ensure safety standards are adhered to.

Apply Here: http://www.Click2apply.net/np69gtmnk7m83chf

PI97610968

Keywords: CORT, Chicago , Dispatcher, Other , Carol Stream, Illinois, Illinois


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