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Senior Credit Collections - District

Company: KONE, Inc
Location: Lisle
Posted on: November 23, 2021

Job Description:

_Founded in 1910, our mission is to improve the flow of urban life and make our worlds cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we strive to make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.?__?__At KONE, our customers come from all walks of life, and we are committed to a culture that welcomes everyone. We have the courage to hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because we believe diversity drives innovation. We pride ourselves on our family-centric culture and guiding principles that serve as the foundation of who we are and how we do business. In addition to our passion for safety and innovation, our culture is strengthened by our values of care, customer, collaboration and courage which connects us closer to the customers and communities we serve and makes us a great place to work. In addition to providing competitive salaries,?learning?&?developmental opportunities?and an environment built on teamwork, flexibility and respect?-?we?also?offer world-class benefits?such as a matching 401K, pension plan, comprehensive health care and wellness plans for your entire family, as well as paid holidays and paid time off.?_We are looking for a Sr Credit Collections personnel for managing the invoice to cash process for strategic Region accounts requiring Special Billing Process. You will process and support all Southeast District Liens and Bond Claims and execute KONE A/R risk management strategy for Southeast District, as well as act as a liaison between the Branches and the Certified Payroll function to rectify issues and enable more efficient processing.**Essential Functions:**- Conduct branch level Accounts Receivable (A/R) reviews with local team to drive A/R Key Performance Indicators (KPI's.)- Provide branch level A/R support to drive A/R KPI's and help resolve past due accounts.- Execute A/R collection calls to identify key items with actions put in place immediately to mitigate items.- Own and manage the collection submission and follow up process to ensure optimal contractual compliance, mitigate KONE risk and ensure Customer satisfaction.- Responsible for tracking and reporting out specified Regional Strategic Accounts to ensure billings is submitted timely each month or as required by Contract.- File and provide Branch training on lien/bond claims by statutory compliance date.- Responsible to ensure all unapplied cash/credits on account are applied or refunded to the Customer.**Education:**- Associates degree desirable or 7+ years of relevant experience.**Experience:**- 5+ years related collection experience in a commercial collection environment.- Prefer with a background in a service and or maintenance company.- SAP a plus.**Specific Knowledge, Skills & Behaviors:**- Support and Servant based mindset to provide high level of internal support to our Frontline Branches.- Professional and logical communicator with strong verbal, written and account reconciliation skills. Able to break complex situations down to simple instructions and actions.- Possess and maintain an assertive, professional demeanor with customers and external parties.- Excellent interpersonal and leadership skills with ability to interact and build relationships with Branch team personnel (Sales/Operations), field personnel and KONE customers.- Ability to accept responsibility and outcome ownership for assigned duties.- Strong organizational skills and ability to multi-task responsibilities- Energetic, disciplined and process driven (internal and external).- Results oriented and able to handle multiple assignments.- Proficient with SAP, Microsoft Word, Excel, and PowerPoint programs.- Strong account reconciliation skills (Construction (as applicable) and Service)_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.__At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._Read more on you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: KONE, Inc, Chicago , Senior Credit Collections - District, Accounting, Auditing , Lisle, Illinois

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