Collection Specialist II
Company: Heniff Transportation Systems LLC
Location: Oak Brook
Posted on: August 7, 2022
Heniff Transportation provides best-in-class supply chain solutions
to our valued customers by utilizing our network of supply chain
services and resources. We focus on creating extraordinary growth
and value across the markets, industries, and customers we serve
through outstanding safety, innovation, and service performance. We
accomplish this through one of the largest, fully integrated
networks of terminals, transload and tank wash facilities in North
America and now in Canada. We strive to be the BEST at everything
Collections Specialist II is responsible for ensuring payments for
services are collected from customers for a specified portfolio of
accounts in excess of $ 8 million. The total portfolio amount
responsibility exceeds $5M. Reconcile company A/R books to
determine past due accounts. Work with Billing Department regarding
Duties and Responsibilities:
Reconcile customer payments between several company A/R books.
Resolve cash account balances within all company divisions; apply,
refund, or transfer funds to a different company branch as
Partner with operational setup of a load that results in an invoice
to ensure that invoice generated was created and sent to correct
Partner with customers and customer 3rd party agents (CASS
Processing Center, Transplace, CLX Logistics) to verify invoices
past due have been received and are in line for payment.
Create and present to customers balance due invoices that have been
short-paid. Resolve causes for customers' short payments.
Maintain knowledge of EDI orders, ASN, invoice and the websites
Heniff's customers use, to resolve collection issues.
Maintain knowledge of ERS customers and reason(s) for customer
over- or under-payment.
Maintain knowledge of intercompany activity with respect to
invoicing and third-party customer billing.
Perform other duties as assigned.
Education and Experience:
High school diploma or GED required
Experience using Microsoft Office
Experience in the Transportation industry a plus
Experience in Great Plains software
Demonstrated organizational and analytical skills
Strong interpersonal skills
Excellent verbal and written communication skills
Strong problem solving skills
Demonstrated ability to act as a team player and get involved in
all aspects of the business function
Ability to read, write and speak English proficiently
While performing the duties of this job, the employee is regularly
required to talk or hear
May be required to stand, walk, sit, use hands to feel; reach with
hand and arms, and stoop, kneel or crouch as needed
Specific vision requirements include the ability to see at close
range, distance vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus
The position typically operates in a standard office
This position routinely uses office equipment such as computers,
laptops, phones, and scanners
At Heniff, we believe our biggest asset is our people. We are proud
to be an equal opportunity employer, hiring and developing
individuals from diverse backgrounds and experiences to add to our
collaborative culture. Heniff treats all candidates and employees
with respect and does not discriminate in our recruiting, hiring,
and promoting processes and general treatment during employment,
including on the basis of actual or perceived race, creed, color,
religion, sex, age, sexual orientation, gender identity and/or
expression, alienage or national origin, ancestry, citizenship
status, marital status, veteran status, or disability.
Keywords: Heniff Transportation Systems LLC, Chicago , Collection Specialist II, Accounting, Auditing , Oak Brook, Illinois
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