Billing Representative I (Hybrid WFH)
Company: Canon Solutions America, Inc.
Location: Itasca
Posted on: March 20, 2023
|
|
Job Description:
US-IL-Itasca Canon Solutions America, Inc.Requisition ID:
29686Category: Administrative/ClericalPosition Type:
Full-TimeOverviewResponsible for the administration and billing of
service agreements. Works in a collaborative environment with
Sales, other administrative departments and Service Management
while always keeping the customers' requirements and satisfaction
as a top priority. Responsibilities- Interacts with customers
regularly to ensure accurate and timely billing.- Reviews and
validates pricing and terms of service agreements and purchase
orders. - Responsible for entering and updating service agreement
billing and terms in custom operating system. - Handles routine
dispute resolution and resolves all internal and customer inquiries
through phone, email and customer ticketing system in a timely
manner; escalates unresolved issues to Lead or Supervisor. -
Retrieves and enters meter reads; retrieves purchase orders for
contract renewal. QualificationsHS Diploma, GED, or equivalent
experience required, plus less than one year of related
experience.- Some college strongly preferred.- Prior administration
experience.- Strong Microsoft Excel skills required along with
effective analytical ability.- ERP experience preferred.- Ability
to complete a high volume of data entry with robust problem-solving
skills are necessary.- Ability to work overtime required,
especially at month end. Company OverviewAbout our Company - Canon
Solutions America, Inc. empowers companies of all sizes to succeed
by supplying market leading enterprise, production, and large
format printing solutions, supported by exceptional professional
service offerings. With unwavering dedication to promote
professional innovation, Canon Solutions America, Inc. helps drive
sustainability, nurture efficiency, and regulate costs through the
unification of comprehensive digital and traditional printing and
document management solutions. As a wholly owned subsidiary of
Canon U.S.A., Canon Solutions America, Inc. is headquartered in
Melville, NY and has sales and service locations across the U.S.
Our parent company, Canon Inc. (NYSE: CAJ), which earned
approximately $30.4 billion in global revenue in 2020, ranks third
overall in U.S. patents granted in 2020 and was named one of
Fortune Magazine's World's Most Admired Companies in 2020. Canon
Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan,
discretionary profit sharing, discretionary success sharing,
educational assistance, recognition programs, vacation, and much
more. A more comprehensive list of what we have to offer is
available at
https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status. If you are not
reviewing this job posting on our Careers' site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
csa.canon.com/careers. #CSA Posting Tags#pm20 #li-jg1
#li-hybridPI208438391
Keywords: Canon Solutions America, Inc., Chicago , Billing Representative I (Hybrid WFH), Accounting, Auditing , Itasca, Illinois
Click
here to apply!
|