Business Reporting Analyst (Remote)
Company: KeyCorp
Location: Chicago
Posted on: April 10, 2021
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Job Description:
Job Description Location: OpenThe Salesforce Reporting Analyst
works with B2B business units including Capital Markets,
Institutional Banking, Real Estate Capital, Key Equipment Finance,
Business Banking, Commercial Banking, and Enterprise Payments.
Primary responsibilities include partnering with stakeholders to
gather reporting requirements to build and maintain Salesforce
Lightning reports and dashboards. Additionally, the Reporting
Analyst will act as a subject-matter expert for Salesforce
reporting working with Technology to understand Salesforce
enhancements.Ability to build and edit Salesforce Lightning Reports
and Dashboards by working with Line of Business Stakeholders to
capture reporting requirementsUnderstanding of Salesforce Reporting
concepts to include the use of bucket fields, cross filters,
Tabular, Summary, Matrix and Joined Reports, Dynamic Dashboards,
managing reporting folders, report subscriptions and custom report
typesProvide day-to-day troubleshooting and support for
Stakeholders and Users to include sharing knowledge and reporting
best practicesProficient in the interpretation of Salesforce data
and objects to include an understanding of the Salesforce Role
HierarchyProvide basic Core CRM reporting on pipeline, calls,
leads, campaign, book of business and adoptionExperience with
Tableau preferredTableau CRM (Wave Analytics) experience
preferredAdditional Skills/Qualifications1+ year experience
building reports and dashboards in SalesforceExcellent
communication skillsAbility to gather requirements and see requests
through to completionAbility to prioritize and balance concurrent
requests and initiativesFLSA STATUS:ExemptKeyCorp is an Equal
Opportunity and Affirmative Action Employer committed to engaging a
diverse workforce and sustaining an inclusive culture. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or veteran
status.47036BR
Keywords: KeyCorp, Chicago , Business Reporting Analyst (Remote), Advertising , Chicago, Illinois
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