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Business Reporting Analyst (Remote)

Company: KeyCorp
Location: Chicago
Posted on: April 10, 2021

Job Description:

Job Description Location: OpenThe Salesforce Reporting Analyst works with B2B business units including Capital Markets, Institutional Banking, Real Estate Capital, Key Equipment Finance, Business Banking, Commercial Banking, and Enterprise Payments. Primary responsibilities include partnering with stakeholders to gather reporting requirements to build and maintain Salesforce Lightning reports and dashboards. Additionally, the Reporting Analyst will act as a subject-matter expert for Salesforce reporting working with Technology to understand Salesforce enhancements.Ability to build and edit Salesforce Lightning Reports and Dashboards by working with Line of Business Stakeholders to capture reporting requirementsUnderstanding of Salesforce Reporting concepts to include the use of bucket fields, cross filters, Tabular, Summary, Matrix and Joined Reports, Dynamic Dashboards, managing reporting folders, report subscriptions and custom report typesProvide day-to-day troubleshooting and support for Stakeholders and Users to include sharing knowledge and reporting best practicesProficient in the interpretation of Salesforce data and objects to include an understanding of the Salesforce Role HierarchyProvide basic Core CRM reporting on pipeline, calls, leads, campaign, book of business and adoptionExperience with Tableau preferredTableau CRM (Wave Analytics) experience preferredAdditional Skills/Qualifications1+ year experience building reports and dashboards in SalesforceExcellent communication skillsAbility to gather requirements and see requests through to completionAbility to prioritize and balance concurrent requests and initiativesFLSA STATUS:ExemptKeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.47036BR

Keywords: KeyCorp, Chicago , Business Reporting Analyst (Remote), Advertising , Chicago, Illinois

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