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Senior Creative Project Manager

Company: Merkle Inc
Location: Chicago
Posted on: November 22, 2021

Job Description:

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit . Job Description: Creative Project Managers are the lifeline of our creative teams. Well organized, detailed and flexible, they have the ability to work with all levels of management (client and internal), vendors, and possess strong project management ability.--The Creative Project Manager plays a pivotal role in keeping projects moving internally and managing the client's expectations. They will engage with the client to gather information and understand the overall direction of the campaign and creative request. Proactively work to move the Creative team members toward completion of project deliverables and supports the team in various administrative activities by building project schedules, forecasting hours for projects, coordinating with different teams to ensure that projects start and finish on time, that all stakeholders have reviewed and approved in a timely manner, and enforce process during projects. They will help create efficiency by forecasting, monitoring utilization, identifying opportunities to move projects to lower cost resources, as well as client approvals. Key Responsibilities

  • Be the main contact for the client to take in request and help manage client expectations
  • Manage scope of work according to SOW
  • Support or act as the primary conduit between Merkle Performance Creative and other support teams
  • Accountability for communicating internal plans/methodology
  • Run internal client meetings as needed; be responsible for daily communication with key internal contacts
  • Ensure timeliness and quality of client deliverables
  • Assist in managing the campaign process and updating of all materials
  • Assist in writing creative briefs and developing presentations
  • Maintain campaign matrixes as needed, reviews all art file updates and html for accuracy, reports on number of rounds and schedules
  • Ensure on time, accurate program execution
  • Prioritize & manage multiple projects simultaneously
  • Produce timely and accurate project reports for internal reference
  • Attention to detail and proactive in evaluating recommending, and implementing opportunities to improve internal tools and processes
  • Flexible in supporting the creative team on a wide variety of administrative duties
  • Strong client relationships at the administrative level
  • Coordinating, scheduling of meetings; taking notes and distributing; follow up on actions Qualifications:
    • Bachelors Degree required.
    • Excellent, proven organizational skills, including strong attention to detail and managing multiple projects simultaneously.
    • 4-7 years of course work or experience in client services/account management in a direct marketing agency or a combination of agency/client side--
    • Experience using digital workflows/project management software a plus
    • 2-4 years working in an agency or consulting firm
    • Proficiency in Microsoft Office
    • Strong listening and superior relationship building skills.
    • High intellectual curiosity, drive, determination, self-confidence and persuasion skills. Additional Information: Employees from diverse or underrepresented backgrounds encouraged to apply.
      Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. Our Culture: --Merkle's energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe. Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.

Keywords: Merkle Inc, Chicago , Senior Creative Project Manager, Advertising , Chicago, Illinois

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