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Creative Projects Account Manager

Company: IMS Integrated Merchandising Solutions
Location: Chicago
Posted on: January 17, 2022

Job Description:

Company Information: Integrated Merchandising Solutions LLC

IMS represents leading brands at the point of purchase - in store, online, and behind the scenes - including digital and traditional signage, print and POP, branded merchandise, and more. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality. Visit us at:

IMS is wholly owned by Omnicom Group (NYSE: OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients (


IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS.

Job Description: -Account Manager - Creative Projects

IMS is currently seeking an Account Manager - Creative Projects to support one of our leading retail clients. The Account Manager will work directly on-site in Deerfield, IL (up to 2-3 days/week, to follow IMS return to work pandemic guidelines once finalized) with the client creative team and key functional contacts at IMS to manage multiple POS (Point-of-Sale) projects while working closely with the client to manage client/agency responsibilities and deliverables. In this role, you will be a part of building a project from the ground up and will have the opportunity to grow your career along with us as we grow the campaign. The environment will be fast paced with a lot of opportunity to develop new skills and strong client relationships.

*Please note, vaccine will be required for on-site work.

Primary Responsibilities Include:

Client Management
- - - - - - -Build credible relationships and act as key strategic partner between Client, Agencies and IMS.
- - - - - - -Field day-to-day inquiries from Client and Agency partners.
- - - - - - -Be responsive to client requests and needs. -Provide thoughtful, concise, well-written, consistent communication.
- - - - - - -Manage Client expectations and goals, reworking unreasonable demands into positive achievable outputs.
- - - - - - -Understand key financial drivers for client and identify and collaborate efficiency initiatives benefiting IMS and client.
- - - - - - -Distinctive problem-solving and structuring skills, with the ability to synthesize data and information into useful formats and develop actionable insights supporting the proposal and value proposition

Project Management
- - - - - - -Manage the execution and production workflows for marketing/creative print projects.
- - - - - - -Collaborate with marketing program teams (Squads), creative teams, and project sponsors to develop print project requirements, scope, and timelines.
- - - - - - -Manage the communication of all information relating to print project specifications, distribution, quantities, and budgets.
- - - - - - -Work directly with Walgreens creative teams to develop new print/signage solutions to ensure seamless execution in retail/field footprint. Coordinates efforts with IMS account and studio resources as required.
- - - - - - -Own print project budgeting process and provide print budget options in coordination with IMS account and production teams.
- - - - - - -Manage project information in the marketing work management platform/system (Workfront) to ensure stakeholders have visibility to appropriate project scope, and that tasks are managed, and timelines stay on track. Proficiency in Workfront as project management tool preferred.
- - - - - - -Manage the monthly/weekly sign kit schedules related to creative tasks to support the timely delivery of marketing print/signs creative to IMS to meet overall delivery in field and retail locations.
- - - - - - -Manage creative deliverables for direct ship and complex distributions of marketing print/signs to field and retail locations.
- - - - - - -Review inventory reorder and destruction reporting, to coordinate creative review and approvals of reruns, destruction, low stock to ensure field teams can order marketing print materials as needed.
- - - - - - -Remain abreast of print project status and keeps all concerned informed of the current state of all marketing print work in progress with regular frequency.

Some travel will be required in this role.

- - - - - - -BA/BS or equivalent experience
- - - - - - -2-4+ years of creative project management and/or client service experience in a creative agency or marketing capacity
- - - - - - -Project management skills and track record of successful Client management and relationships
- - - - - - -Ability to prioritize and manage multiple projects simultaneously, independently, and efficiently
- - - - - - -Excellent analytical, interpersonal, and clear communication skills
- - - - - - -Ability to maintain professional demeanor under pressure
- - - - - - -Knowledge of creative process for print and/or branded merchandise production
- - - - - - -Proficiency in MS Office, Adobe, Workfront
- - - - - - -QSR, Retail and/or CPG experience preferred

IMS offers a comprehensive compensation and benefits package that includes medical, dental, vision, Profit Sharing and 401(k), generous paid time off policy and more!

IMS is an Equal Opportunity Employer

Keywords: IMS Integrated Merchandising Solutions, Chicago , Creative Projects Account Manager, Advertising , Chicago, Illinois

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