CX Marketing Specialist (remote)

Company: Harrison Gray Search & Consulting
Location: Chicago
Posted on: May 16, 2022

Job Description:

Job DescriptionWe have partnered with a client in the financial services industry who is seeking a remote Customer Experience Marketing Specialist. This individual will help the team deliver a best-in-class client experience to advisor prospects and clients and build out a cutting-edge client experience marketing program to position our client as a preferred asset management partner to advisers across independent broker-dealers, RIAs, and the DCIO landscape. This individual will work alongside the Distribution Team to manage the execution of client email campaigns, client journeys, Compliance submissions, and all components of internal/external client experience marketing programs. If you have strong interpersonal, organizational, and collaborative skills with a focus on driving results via projects, we want to hear from you! Key Responsibilities

• Execution of marketing email campaigns and collaboration with Distribution Intelligence to measure campaign success
• Facilitate project management needs across CX Marketing Team to help traffic projects and manage prioritization based on business goals
• Partner with CX Marketing Manager to implement customer journey campaigns, creation of digital assets, and scheduling of marketing channel activities, such as podcasts
• Partner with Integrated Marketing to help execute on event, webinar and sponsorships deliverables
• Partner with Channel Marketing to manage firm submissions and review needs based on content type
• Work closely with Compliance for submission of content across CX Marketing Team Key Behavioral Expectations
  • Drives for Results (Impact)
  • Creates Culture of Collaboration (Impact)
  • Communication & Engagement (People)
  • Agility & Adaptability (People) Minimum Qualifications
    • BA/BS or equivalent
    • 3-5 years industry experience preferred
    • Job requires both marketing experience and project management background Knowledge, Skills & Abilities Required
      • Ability and desire to lead, must work collaboratively with external vendors and internal colleagues
      • Demonstrates a strong work ethic and commitment to team and department
      • Ability to think creatively and has the initiative to present new ideas
      • Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful and efficient
      • Excellent written and verbal communication and interpersonal skills
      • Organized and ability to multi-task and strong project management skills preferred
      • Facilitate alignment across data, measurement and campaign execution
      • Financial services experience preferredBenefits and Programs:
        • A competitive compensation program that recognizes individual performance and contributions
        • Comprehensive medical (PPO and HMO), dental and vision options effective on date of hire
        • Short-Term and Long-Term Disability insurance coverage
        • Retirement contributions to your 401(k) account equal to 6% of your eligible pay each pay period. In addition to retirement contributions, matching contributions to your 401(k) account. The company will match dollar for dollar your contribution (whether pre-tax or Roth), up to 6% of your eligible pay
        • Medical and Dependent Care Flexible Spending Accounts
        • Group Life insurance in an amount equal to twice your annual base salary up to maximum of $500,000; In addition, Optional Life and AD&D insurance are available for purchase
        • Paid vacation and personal days
        • Nine paid holidays, annually
        • Commuter Benefits Program for qualified transit and parking expenses
        • Employee Assistance Program
        • Educational Expense Reimbursement Program
        • Student Loan Repayment Contributions
        • Corporate membership for Chicago's bicycle sharing program
        • Fitness Program Subsidy
        • Easy access to public transportation
        • Building amenities include a parking garage with available car wash services, an on-site restaurant, health club facilities, and complimentary concierge and bike storage
        • The opportunity for broad exposure to multiple aspects of our business. Your access to both senior managers and colleagues across the company can provide rewarding work assignments and learning opportunities.
        • Work for a bank that offers the advantages and efficiencies of a smaller company while providing the resources of a larger one. When you identify ways to improve the business, you'll often be given the opportunity and resources to implement them.
        • Remote role with a stipend to enhance home officeInterested in learning more? Apply now to be considered.

Keywords: Harrison Gray Search & Consulting, Chicago , CX Marketing Specialist (remote), Advertising , Chicago, Illinois