Internal Marketing Communications, Lead Communications
Company: Deloitte
Location: Chicago
Posted on: June 25, 2022
Job Description:
Internal Marketing Communications, Lead Communications- Deloitte
Consulting
Do you have a strategic and executional mindset that can guide
multiple internal stakeholders while delivering high-value
communications results to drive business objectives and employee
engagement? Are you a team player and creative thinker with
superlative writing and project management skills? Do you thrive in
a fast-paced environment, working with colleagues in a virtual
setting to meet our business and client needs?
We are looking for an entrepreneurial and passionate internal
communications senior consultant to join our Consulting Internal
Communications team to lead/support Marketing Communications.
What you'll do:
- Serve as a strategic communications partner to Strategic
Marketing Planners (SMPs) and other business leaders, SMEs, and
stakeholders around elevating awareness of Deloitte Consulting's
offerings and services throughout the networks
- Participate in planning sessions for marketing campaigns to
inform internal comms approach and advise SMPs accordingly
- Liaise with SMPs to identify target internal Deloitte
audiences, key messages, calls to action and align on content to be
shared with practitioners
- Develop communications cascade materials including newsletter
copy, leader emails/messages, talking points for practice meetings,
copy for intranet pages, etc.
- Manage the scheduling and publishing of DeloitteNet Today
intranet stories, including liaising with the DeloitteNet editorial
team, developing and finalizing story drafts, collaborating with
marketers on internal reviews/approvals, submitting tickets to
build pages and updating the DeloitteNet scheduler with all final
copy and creative assets for publishing; gather metrics and report
results
- Lead the development and distribution of email communications
including newsletters and business leader messages, etc.
- Manage email communication distribution lists, including adding
and removing practitioners from lists as needed
- Collaborate with Knowledge Services team members to inform
strategy, direction, create, and update intranet pages (KX, DNet,
Deloitte Resources) supporting marketing campaigns
- Identify the right internal Deloitte channels to cascade
marketing messages, which also includes maintaining and updating
database of firm communications channels
- Conduct outreach to Green Dot, Consulting, and Strategic Growth
Offering channel owners (including communications teams, business
leaders, chiefs of staff) to request content promotion
- Provide internal marketing communications strategy and deliver
via calls and plans that can be integrated into marketing
plans
- Field ad hoc emails/requests from SMPs and other business
leaders/SMEs; review requests/content and provide
strategy/recommendations as relevant to business and comms
priorities
- Collaborate with US Consulting Network Communications team on
internal marketing communications to identify the best channels to
share marketing messages
- Manage tracking and reporting of internal communications
placements, using metrics tracking tools such as
Bananatag/Staffbase
- Coordinate closely with Deloitte Strategic Growth Offering
communications leads on internal marketing comms strategy and
execution of comms cascades
The team:
Deloitte's Consulting Marketing team provides value to the US Firms
by differentiating the Deloitte brand, driving Deloitte's business
priorities forward, innovating new marketing and communications
solutions, and delivering distinct client experiences. We develop
cutting-edge marketing and communications plans, creative assets,
and unique experiences that engage our internal and external
audiences; deliver on the strategy of our businesses; and capture
the hearts, minds, and loyalty of our clients.
Qualifications include:
- Communications professional with a minimum of 7+ years relevant
experience
- Bachelor's degree, preferably in Communications, English,
Marketing, Public Relations, Journalism, and / or Business, is
required
- Proven success in developing and executing internal
communications strategies / plans for a large business, preferably
in professional services
- Solid organizational and project management skills with the
ability to prioritize and manage expectations across multiple,
complex projects / priorities
- Strong executive presence and comfort working with and advising
senior management
- Analytical mindset, with ability to interpret data into
meaningful insights and strategies
- Detail-oriented with fantastic follow-through skills
- Excellent verbal and written communication skills-including
effective storytelling and presentation skills
- Ability to work in a matrixed organization with a
cross-functional, virtual team; experience in large corporate
settings and / or professional services a plus
- Flexibility and ability to thrive in a fast-paced environment,
while possessing a high level of comfort with ambiguity
- Proficient in MS Office suite-including Teams, Word, Excel,
PowerPoint, and One Drive; knowledge of the latest internal
communications measurement platforms a plus
- Limited immigration sponsorship may be available.
- Ability to travel 10%, on average, based on the work you do and
the clients and industries/sectors you serve
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Keywords: Deloitte, Chicago , Internal Marketing Communications, Lead Communications, Advertising , Chicago, Illinois
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