Automotive Service Advisor Manager

Company: Subaru Evergreen Park
Location: Evergreen Park
Posted on: February 14, 2026

Job Description:

Job Description Job Description This role combines high-level service advising with additional administrative and operational support for the service manager. The ideal candidate is someone who thrives in a fast-paced environment, delivers exceptional customer service, and has the leadership capability to support the overall efficiency of the service department. Key Responsibilities: Greet customers, assess service needs, and advise on recommended maintenance and repairs Prepare repair orders, communicate with technicians, and provide clear updates to customers Ensure a high level of customer satisfaction through professionalism, accuracy, and follow-through Assist the Service Manager with administrative tasks, including scheduling, workflow coordination, reporting, and quality control Help maintain department organization and support daily operations to enhance efficiency Review service history, warranty coverage, and pricing with customers Handle customer concerns and help maintain positive dealership relationships Contribute to process improvements and department performance goals Qualifications: 3 years of automotive service advisor experience required Strong understanding of vehicle maintenance and repair processes Exceptional communication, customer service, and problem-solving skills Ability to multitask in a fast-paced service environment Experience with dealership management systems (DMS) and service software Strong organizational skills with the ability to assist in administrative functions A team-oriented mindset with leadership potential Valid driver’s license What We Offer: Competitive pay with performance bonuses Health, dental, and vision benefits (if applicable) Paid time off and holidays Ongoing training and development Opportunities for advancement within the service department

Keywords: Subaru Evergreen Park, Chicago , Automotive Service Advisor Manager, Customer Service & Call Center , Evergreen Park, Illinois