Customer Service Representative
Company: Verstela
Location: Hanover Park
Posted on: March 17, 2026
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Job Description:
Job Description Ready to take your experience as a proficient
customer service representative someplace new? Consider this
growing temp-to-hire, full-time customer service representative
opportunity with an advancing hardware manufacturer. Not only will
your hard work be valued and appreciated, but you will also enjoy
the valuable learning opportunities to grow new skills. This
company takes pride in producing quality and efficient hardware
tools to further advance functionality of daily furniture pieces.
Be part of a hardworking company that values growth and offers
career development opportunities, work-life balance, training, and
stability. Customer Service Representative Job Duties: Answer phone
calls and process client orders, entering them into our database.
Respond promptly to customer inquiries via phone, email, and chat.
Provide accurate product information and assist with order
processing, returns, and exchanges. Resolve customer complaints and
issues in a professional and timely manner. Maintain accurate
customer records and update the database with relevant information.
Manage multiple tasks efficiently while maintaining a high level of
attention to detail. Schedule: 1st Shift Monday to Friday 8:00am –
5:00pm (Overtime based on production needs) Pay: $18/hour Customer
Service Representative Requirements: At least 1 year experience in
customer service or related field. Strong communication and
interpersonal skills. Ability to multitask and problem solve.
Technical computer skills. (word, excel, outlook, etc.)
Adaptability to new processes, programs, and products. Benefits
offered by employer upon permanent hire: Medical and vision
insurance. 401k Paid vacation, sick days, and 9 paid holidays per
year. Workplace wellness program. Benefits offered by Verstela to
temporary employees: Medical Dental Vision Short Term Disability
Term Life and AD&D Identity Theft Protection Prescription Plan
401(K) Retirement Savings Plan Location: Hanover Park, IL This
Client who we are staffing for participates in the E-Verify
program. Learn more at E-Verify.gov. Interested in this Laminate
Counter Fabricator opportunity? Apply now or call 331-253-2022.
Keywords: Verstela, Chicago , Customer Service Representative, Customer Service & Call Center , Hanover Park, Illinois
