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Data Protection Engineer

Company: ECI
Location: Chicago
Posted on: May 16, 2022

Job Description:

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.
At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.
The Opportunity:
The Data Protection Engineer is responsible for delivering first class service, advice and technical support to Eze Castle clients, through the highest standards of customer service, efficiency, knowledge and integrity. This would include supporting and maintaining Disaster Recovery and Backup solutions, configuring and maintaining server replication and backup software, performing DR site testing and activations as well as documenting, troubleshooting and maintaining client solutions. The candidate will interface with high profile financial industry clients daily thus requiring the highest level of presentation, communication and professionalism.
This is a remote position and can be based anywhere in the U.S. The working hours for this position are 9a - 6pm PST or 12pm - 9pm EST.
What you will do:

  • Supports all implementations, testing and recovery efforts as it pertains to Disaster Recovery and Cloud Backup solutions.
  • Configure, monitor, and support virtual replication and backup software
  • Independently performs backup restorations of full machines, file and SQL databases as required
  • Independently performs fail over testing of disaster recovery sites as required
  • Works effectively with cross-functional teams within the organization
  • Manipulate DNS, Active Directory and OU structure as required for failover testing
  • Engages with Clients and Vendors to perform fail over testing of disaster recovery sites as required
  • Collaborate with third party market vendors to assure clients' ability to successfully work out of DR applications
  • Ability to troubleshoot and resolve complications while performing testing or failovers
  • Reinstallation and troubleshooting replication and backup software
  • Ability to troubleshoot Citrix/Netscaler environment problems
  • Monitors and maintains global client environments in the event of systems failure or disaster
  • Monitors and maintains global backup cloud environments
  • Conducts site assessments and software version upgrades
  • Knowledge of automation for efficiency improvements
  • Engages in self-directed continuous improvement and learning of various products:
  • Participates in on-call engineer rotation for afterhours site monitoring and maintenance
    Who you are:
    • Basic understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls
    • General knowledge of virtualization software such as VMWare vSphere
    • Knowledge of Zerto and ASR replication software or similar enterprise level software
    • Knowledge of Data backup and recovery with Acronis and Azure Cloud Backups or similar enterprise level software
    • Deployment and troubleshooting of operating systems and applications
    • Microsoft Windows 7/8/10, Microsoft Office 2010-2019, Microsoft Server 2008 R2-2016,
    • Basic experience with public cloud technologies
    • Familiar with cyber-security concepts (Multi-Factor Authentication, Anti-virus/Anti-malware, Software Firewall, Web Filtering)
    • General knowledge of Storage Area Networks
    • General knowledge of Citrix Environments/Netscaler
    • General knowledge of Linux and/or Solaris Operating Systems
    • Ability to perform patching and maintenance of replication and backup software
    • Financial industry experience including familiarity with market vendor applications
      ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package, unlimited PTO, benefit eligibility the first of the month, pet insurance, 401K with employer match and so much more! If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you!
      Love Your Job, Share Your Technology Passion, Create Your Future Here!
      *ECI*
      *ECI*

Keywords: ECI, Chicago , Data Protection Engineer, Engineering , Chicago, Illinois

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