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Platform Operations Engineer, API Gateway

Company: Hyatt Hotels Corporation
Location: Chicago
Posted on: June 26, 2022

Job Description:

Hyatt is currently seeking a Platform Operations Engineer to provide technical support for our client within the hospitality industry. The ideal candidate embraces the Continuous Improvement mindset with a focus on quality, operational excellence, automation, and industry leading innovation. Additionally, the ideal candidate should have excellent interpersonal skills, be able to work in a team environment and contribute as an individual. The candidate should be results driven, a self-starter, and effective at prioritization.
Primary Responsibilities

  • Provide Tier 3 Production 24x7 on-call support (rotation)
  • Monitor Key Performance Indicators (KPI's) for API gateway application
  • Install, configure, and maintain API gateway application
  • Implement, and measure operational strategies to improve application reliability and availability
  • Remediate all Security Vulnerabilities related API application software
  • Perform software releases using established automated procedures
  • Automate repeatable and frequent operational processes and procedures
  • Participate in Change, Incident, and Problem management including Root Cause Analysis
  • Improve and document operational and troubleshooting procedures
    Required Qualifications:
    • Bachelor of Science degree
    • 3+ years' experience hands on production application support in Linux environment
    • 2+ years' experience with API gateway installation and maintenance, specifically Apigee, preferably a hybrid deployment (SaaS and on-premises installations)
    • 2+ years' experience with Java API gateway migrations to Apigee and on-boarding new proxies
    • 2+ years' experience with Bash, Python, Perl or similar scripting language
    • Experience with Docker or another container-based platform
    • Experience with Ansible and Salt Stack or similar configuration management tool
    • Experience with Stash/Bitbucket, SVN, or similar code repository tool
    • Experience with service-oriented architecture (SOA) and microservices
    • Working knowledge of incident, problem, and change management best practices
    • Strong business and technical acumen being able to effectively communicate with others
    • Strong organizational and prioritization skills
    • Additional technical skills (nice to have) experience with Splunk, Datadog, Rundeck

Keywords: Hyatt Hotels Corporation, Chicago , Platform Operations Engineer, API Gateway, Engineering , Chicago, Illinois

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