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Voice Engineer

Company: R1 RCM
Location: Chicago
Posted on: August 8, 2022

Job Description:

**Role / Job Summary** -IP Telephony, Video Conference Administration (L3) with Verint Recording.Hands on experience on VOICE Communication Services L3, Designing and Expert Technical skills on Genesis, VoIP Protocols -SIP, H.323, MGCP, SCCP and Jabber phones & Avaya Recording Skills.**Mandatory Skills / Experience**+ Very good understanding of CUCM, CUPS & Unity , Gateways, CUBE, Architecture design capabilities for Voice Infrastructure platform.+ Jabber soft / IP phone troubleshooting.+ Call Manager versions 11.x and 12.x and troubleshooting (DNA, Route patterns, features)+ Strong experience on IP telephony with Jabber Phones and it's monitoring tools.+ Work experience on - Configuration, Secure Gateway integration with CCUM, MS teams integration+ Expert troubleshooting techniques in networking (CUCM & Voice routing areas) down to packet level analysis.+ CUC - Call Handler and Voicemail, Attendant Console and Emergency Responder+ Gateway Configuration and dial plans+ Analyze Call manager logs, Gateway call logs+ Voip Protocols -SIP, H.323, MGCP, SCCP+ DHCP, DNS, Wins, Active Directory knowledge is a must.+ CUCM deployment models and Voip server Integration+ RTMT,Call manager features and Extension Mobility+ Voip Codec, Analog gateway and Fax+ Experience in voip migrations+ Basic knowledge of Network and Security platform+ Video Conference device integration techniques.+ Strong analytical and troubleshooting skillsWorking in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:+ Comprehensive Medical, Dental, Vision & RX Coverage+ Paid Time Off, Volunteer Time & Holidays+ 401K with Company Match+ Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability+ Tuition Reimbursement+ Parental LeaveR1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.To learn more, visit: R1RCM.comVisit us on Facebook (

Keywords: R1 RCM, Chicago , Voice Engineer, Engineering , Chicago, Illinois

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