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Technical Writer

Company: Expo, Inc.
Location: Chicago
Posted on: August 7, 2022

Job Description:

Expo Pass is looking for a Technical Writer to join our team! As the Technical Writer, - you will work alongside critical team members to create and maintain detailed, thorough documentation regarding our software and hardware. You'll play a key role in ensuring our processes and product intentions are well-described and understood by technical team members and non-technical alike. -
ABOUT THIS TEAM -
At Expo we're developing next-generation technologies that connect people through events; allowing millions of people to engage, teach, and inspire. We're looking for a Technical Writer whose precise and concise technical writing will provide clarity for all readers. The candidate would support the development team in our technology solutions that service event planners and organizers around the world.
As a Technical Writer, you'll need the ability to deliver high-quality technical documentation, excellent communication skills, and technical aptitude that enables effective interaction with product managers and software development engineers. -
ABOUT YOU
Desired Experience and Skills:

  • 2+ years as a technical writer, editor, or content strategist
  • 2+ years experience managing content projects, including coordinating with other teams
  • Bachelor's degree in Computer Science, technical writing, or related field, or comparable job experience
  • Strong analytical, problem-solving, and critical-thinking skills
  • Solid experience with software applications and hardware
  • Excellent organizational, written, and verbal communication skills
  • Ability to quickly grasp technical concepts and learn in-house user-interface tools
  • Experience with web publishing and content management systems (HTML, wiki markup)
  • Strong bias for action and the ability to prioritize and meet deadlines
  • Experience developing content for complex concepts and processes.
  • Experience working in an agile content development environment
    Responsibilities: -
    • Provide astute technical documentation for the development team and product managers
    • The creation, execution, maintenance of documentation, JIRA tickets, organization of Confluence spaces, and more
    • Manage day-to-day updates on technical documentation
      ABOUT US
      Expo at its core was founded as an engineering company built by engineers. We recognize the challenges event planners face with the production of small and large-scale events. We believe in accelerating individual growth through knowledge sharing, support, and community. -
      What we provide
      • A fun environment - extremely non-corporate! -
      • Highly competitive salary, benefits, perks and so MUCH more -
      • Significant product and solution competitive differentiators -
      • 401k Plan
      • Unlimited PTO
      • Twice Annual Company Retreats
      • An Impressive Tech Stack -
      • Completely Remote Workplace
      • Monthly cellphone and computer stipend
      • Paid Family Leave
        Our policy is to provide equal employment opportunities in full compliance with all applicable laws. In keeping with this policy, decisions regarding employment, recruiting, hiring, training, transfer, promotion, pay, benefits, lay-off, demotion, discharge, or other aspects of employment will be made without respect to race, color, religion, gender, pregnancy status, national origin, citizenship, age, sexual orientation, gender identity or expression, genetic information, disability or handicap, veteran or military status or other characteristics protected by law.

Keywords: Expo, Inc., Chicago , Technical Writer, Engineering , Chicago, Illinois

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