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Senior IT Operations Engineer

Company: Talis Biomedical Corporation
Location: Chicago
Posted on: November 26, 2022

Job Description:

About the Company

Our purpose at Talis is to advance health equity and outcomes by delivering accurate infectious disease testing in the moment of need, at the point of care.

While timely diagnosis of infectious diseases is critically important to enable effective treatment, testing is primarily performed in centralized laboratories, which require samples to be shipped for processing, delaying the return of results by days. Point-of-care testing solves this problem by delivering the timely information necessary for clinical care.

To deliver our purpose we focus on three things:

  • Putting customers and patients first
  • Making Talis a great place to work
  • Living our values to Dream Big, Share Our Screens, Serve Others, Bring Our "A" Game, and Build Trust The Role

    The Senior IT Operations Engineer reports to the Director of Information Systems and will play an integral role at Talis. We're seeking out a cross-functional thinker who has a profound drive to provide world-class customer support and build best in class IT systems. The successful candidate for this position must be passionate, motivated and confident. Primary responsibilities include onboarding & offboarding, assisting Talis staff with technical support issues and system administration. While a public company Talis still has that start-up culture and this role has the ability to influence the foundation of Talis's IT systems and make a direct impact.

    Essential Duties and Responsibilities
    • Provide IT support to Talis employees & contractors in both our Chicago, IL and remote offices
    • Maintain onsite IT infrastructure (networking, VOIP, video conferencing, and servers)
    • Onboard and offboard Talis employees & contractors
    • Identifies operational problems by observing and studying the functioning and performance of systems.
    • Develops operational solutions by defining, studying, estimating, and testing alternative approaches.
    • Implement / maintain SaaS applications and associated integrations
    • Implement innovative and automated approaches for tasks
    • Work with management to develop IT policies as the organization matures
    • Adhere to and enforce IT policies
    • Work with cyber partners to address any issues that arise
    • Manage IT inventory
    • Updates job knowledge by participating in educational opportunities, reading publications, and participating in professional organization Education, Knowledge & Experience
      • 7+ years overall Information Technology experience in a corporate environment
      • 3+ years in a Desktop Support/Systems Administrator capacity
      • 2+ years experience troubleshooting switches, firewalls, VPN, and VoIP
      • Strong written and verbal English communication skills
      • Strong knowledge of MacOS & Windows operating systems
      • Proficiency in Microsoft Azure & O365 administration
      • Experience with supporting an enterprise level video conferencing system
      • Experience with Mobile Device Management, HDD encryption and managed user accounts
      • Experience with Web Services and API-based integrations
      • Must possess and demonstrate strong organizational, prioritization and problem-solving skills
      • Excellent interpersonal skills and ability to work as part of a team
      • Available for on-call support when required
      • Able to lift 40 lbs Preferred Qualifications
        • Linux / Unix administration experience
        • Proficiency in one or more common programming languages
        • VMWare Workspace One and CrowdStrike experience
        • Atlassian administration experience
        • CRM & ERP administration experience
        • Experience with Meraki hardware, software and dashboard
        • Experience with Zoom video conferencing
        • Familiarity with SOX, ISO 27001 and 21 CFR Part 11 Talis offers a comprehensive health and well-being benefits programs, long-term equity incentives, time-off policies, a 401(k) retirement savings plan with an immediate Company match, Education Assistance Program, a rotating suite of snacks, Monday breakfasts, Happy Hours, other fun company events and more! Best of all, join us by working at a growing company like Talis with dedicated and collaborative employees committed to making a difference in Health Care.

          Talis is proud to be an equal opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.

          More About Talis:

          Built on a foundation of world-class science and engineering, we are developing the Talis One platform, a sample-to-answer, cloud-enabled molecular diagnostic platform that could be rapidly deployed to distributed diagnostic settings in the United States and around the world to diagnose infectious disease at the point-of-care. The Talis One platform comprises a compact instrument, single-use test cartridge, and innovative software including a central cloud database. This system is designed to provide central laboratory levels of accuracy and be operated by an untrained user.

          Talis has raised more than $500 million to date and went public in February 2021.

Keywords: Talis Biomedical Corporation, Chicago , Senior IT Operations Engineer, Engineering , Chicago, Illinois

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