Quality Engineer I
Company: Johnson Health Tech Companies
Location: Sturtevant
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Description: Under the direction
of the General Manager, the Quality Engineer I is responsible for
examining components from product field returns, exanimating
problems at customer sites, participating in cross functional
research projects to improve product quality, data collection and
analysis, and evaluating/utilizing quality systems and tools to be
used by the global organization. This position will work with QA,
R&D, strategic business units (SBUs), and our overseas
manufacturing facilities to help implement improvements and to
support reporting the root cause of field issues. This list of
duties and responsibilities is not all inclusive and may be
expanded to include other duties and responsibilities as management
may deem necessary from time to time Quality Engineering: · Perform
root-cause analysis and implement corrective action for product,
process, and customer complaint-related concerns or issues · Assist
the quality manager in maintaining the quality management system ·
Occasional travel to customer sites to determine the root cause of
reported issues and provide a solution, satisfying the customer ·
Work with QA, R&D, SBUs and overseas manufacturing to support
the implementation of improvements and monitor the success ·
Utilize the basic tools of Six Sigma and principles of continuous
improvement to solve problems and analyze data · Host early warning
meetings that connect the design & manufacture stage to product
installation & customer service stage, and provide feedback to
improve the product or other processes as needed · Give feedback on
the troubleshooting guides for different products as needed ·
Collect and analyze data from available databases to monitor
product quality and manage improvement plans · Improve current work
processes and assist others when necessary Travel and
Communication: · Travel to customer sites (both domestic &
international) Up to once a month · Communicate with individuals
both domestic and overseas during non-business hours Maintain Work
Practices: · Maintain work area to 5S standards as posted in work
area · Promote a positive team atmosphere with coworkers Marginal
Job Functions: · Other projects as assigned Requirements:
Education: Bachelor's degree or above in a field related to data
analysis, engineering, or other related areas Experience: · 2 years
quality related experience preferred · Experience working with SAP,
CRM and other similar ERP systems · Experience working with
technical support, quality departments, and R&D to troubleshoot
and document issues · A quality-related ASQ certification (a plus)
· Experience with product testing, root cause analysis and
problem-solving (a plus) · Experience working with overseas
manufacturing facilities (a plus) To perform this job successfully,
an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions · Thorough working knowledge of
Microsoft office products; Word, Excel, and Outlook in particular ·
Ability and willingness to travel both internationally and
domestically · Excellent written and verbal communication skills –
technical writing experience a plus · Excellent organizational
skills – data analysis experience a plus · Ability to work well
with numerous diverse groups and individuals · Ability to manage
tasks to completion and participate in teams to solve issues ·
Ability to operate effectively in an ambiguous and often changing
environment
Keywords: Johnson Health Tech Companies, Chicago , Quality Engineer I, Engineering , Sturtevant, Illinois
