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HR Field Manager

Company: Flynn Restaurant Group
Location: Chicago
Posted on: February 16, 2020

Job Description:

Human Resources Field ManagerCompany BackgroundFlynn Restaurant Group (FRG) was started in 1999 as the owner and operator of eight Applebee's in Washington State.Since then the company has grown at over 30% a year, added three additional leading brands in Taco Bell, Panera, and Arby's, and has become the largest restaurant franchise and one of top 20 largest foodservice companies in the United States.--Today, through its four wholly-owned subsidiaries, Apple American Group, Bell American, Pan American, and RB American Group, FRG owns and operates over 460 Applebee's, 280 Taco Bells, 130 Panera cafes, and 360 Arby's representing $2.3 Billion in Sales and directly employing almost 50,000 people in 35 states.Going forward the company plans to continue its aggressive growth by building and acquiring additional restaurants as well as opportunistically expanding into other brands and businesses.Flynn Restaurant Group Support CenterOur mission at the Support Center is clear - we provide ever improving support and systems that enable our operators to be more effective and focus on running premier restaurants.We value our 150+ employees and are committed to setting clear expectations, rewarding and appreciating their contributions and helping our employees reach their full potential.We look for people to join our team who think beyond themselves and consider the overall business, that want to "Own it" and have the "Whatever it Takes" attitude!Position DescriptionUnder the direction of the Market President, the HR Field Manager (HRFM) will serve our markets in the surrounding area. The HRFM maintains management staffing levels, ensures management development, and advises on disciplinary action for management and hourly employee issues. Working with the Director of Human Resources, the HRFM ensures compliance with employment law and Company policies for all restaurant operations employees.Essential responsibilities will include:Management RecruitingEnsures good candidate flow through the use of web-based job boards, referral programs, or other advertisingConducts first interview and manages the entire interview process to hire or rejectionConducts reference and background checks on management candidatesFacilitates New Hire Orientation for all management hiresCoordinates new managers' training programs and monitor initial progressMaintains applicant databaseGeneralist DutiesAudits hourly employees' files annuallyEnsures performance reviews occur at all levelsConducts or facilitates Staff Scans and Upward EvaluationsResponds to employee issues / hotline callsAdvises GMs on terminations and discipline actions, assist with creating documentationAssists Area Directors with manager documentation and terminationsAssists with investigations, collect statements, reviews videos and all factsAssists with unemployment documentation and hearingsCollects statistics and documentation for EEO claimsTrainingConducts Management Development classesPresents training topics at GM meetings and AM retreatsEnsures on-line harassment training and ServSafe CertificationMiscellaneousAttends AD staff meetingsParticipates in monthly HRFM conference callAttends all-store meetings as neededAssists with hourly recruitment at the restaurant levelQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.--The requirements listed below are representative of the knowledge, skill, and/or ability required.--Has the ability to participate in multiple time sensitive projects.Strong commitment to excellent customer serviceHas good communication skills - verbal and writtenHighly organized and able to work with and direct othersAbility to define problems, collect data, establish facts, and draw valid conclusions.--Desired Skills and ExperienceMay require a bachelor's degree in HR, or a minimum of 3 years' experience working in a Human Resources department with various generalist duties and responsibilities.--SHRM certification a plus.HRIS software experience preferred.--SAP knowledge a plus.Experience supporting employees in a multi-unit environment, or operations management preferred.The Flynn Restaurant Group is an Equal Opportunity EmployerFor a copy of Flynn Restaurant Group's Workplace Privacy Notice, please visit

Keywords: Flynn Restaurant Group, Chicago , HR Field Manager, Executive , Chicago, Illinois

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