ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Customer Success Manager - West

Company: Zscaler, Inc.
Location: Chicago
Posted on: October 19, 2020

Job Description:


For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,500 companies and 100 Million threats detected a day.

We work in a fast-paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

Position: Customer Success Manager - Northeast Region
Location: New York/New Jersey/Connecticut

The Customer Success Manager will play a key role in driving customer success, optimization, and upsell of new business opportunities for North America by qualifying and nurturing installed base in support of our rapidly growing business. Zscaler is a SaaS company operating in a high growth market that leverages the Annual Recurring Revenue (ARR) model to fuel its growth. Come grow your career in the Cloud vertical by helping us enable our customers to achieve success.


* Develop and nurture customers to become Brand Ambassadors on behalf of Zscaler

* Interact with CISOs/Director/Manager Level stakeholders to drive VALUE realization from Zscaler platform

* Deliver Service Review presentations Onsite to align Zscaler services with customer business initiatives and priorities

* Demonstrate fundamental understanding of Zscaler s technology and articulate advantages of our solution against competitors.

* Consistently meet and exceed daily and weekly call goals for providing touch points for existing customers

* Work closely with Account Sales teams to help with Upsell/Cross-sell opportunities in existing customers

* Understand customer pain points and help drive escalations by coordinating between Product Management and Support groups.

Desired Skills:

* Good understanding of Security fundamentals such as Firewalls, Proxies and Web Security Gateways.

* Familiarity with Network Architectures and network routing concepts.

* Highly motivated self-starter with competitive personality and strong attention to detail

* Team player who possesses a desire and ability to work in a fast paced, goal oriented high growth sales environment

* Exceptional communication skills, both oral and written, coupled with excellent listening skills

Education and Experience:

* Bachelor s degree in Engineering or Business

* 3-10 years as Systems Engineer or Post Sales Support.

Why Zscaler*

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry* Do you want to work on disruptive technology* Do you thrive in a fluid work environment* Do you appreciate a company culture that enables individual and group success and celebrates achievement* If you said yes, we d love to talk to you about joining our award-winning team.

Follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Keywords: Zscaler, Inc., Chicago , Customer Success Manager - West, Executive , Chicago, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

North America Sales Manager - Electronic products and instruments
Description: LOVE YOUR JOB HAVE JOB STABILITY We have a world class Instrumentation Manufacturer that has an opening for a General Manager/Sales Manager for their North American
Company: Affinity Executive Search
Location: Chicago
Posted on: 10/28/2020

Remote Movement Governing Director
Description: A political non profit has an open position for a Remote Movement Governing Director.Individual
Company: VirtualVocations
Location: Lincolnwood
Posted on: 10/28/2020

Sr. Director of Digital & Content Marketing - Remote (Elgin,IL)
Description: Job Title: Sr. Director of Digital Content MarketingReports to: VP, Marketing and CommunicationsDepartment/Team: MarketingFLSA: X Exempt Job Description:Advise Insurance is looking to welcome a new (more...)
Company: Advise Insurance Agency
Location: Elgin
Posted on: 10/28/2020

Digital Marketing Manager, Affiliate REMOTE
Description: chicago, IL Affiliate Team / LQ Digital is a customer acquisition company with a simple goal: To help brands win more profitable customers digitally. br br The company is 50M in revenue and is profitable. (more...)
Company: LQ Digital
Location: Chicago
Posted on: 10/28/2020

Telecommute Enterprise Continuity Manager
Description: A technical services company is filling a position for a Telecommute Enterprise Continuity
Company: VirtualVocations
Location: Elgin
Posted on: 10/28/2020

Vice President, Transaction Advisory Services
Description: Our professionals balance analyticalskills, deep market insight and independence to deliver solid, defensibleanalysis and practical advice to our clients. As an organization, we value thediverse backgrounds (more...)
Location: Chicago
Posted on: 10/28/2020

Project Manager (Electrical)
Description: The position of Project Manager at Dubak Electrical Maintenance Corp involves specialized work in managing and estimating electrical construction projects. The projects will vary in size and will be industrial (more...)
Company: Dubak Electrical Group
Location: Chicago
Posted on: 10/28/2020

Remote Strategic Management Consulting Professor
Description: A non-profit education organization is searching for a person to fill their position
Company: VirtualVocations
Location: South Bend
Posted on: 10/28/2020

Management Leaders - Become a Franchise Owner
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Milwaukee
Posted on: 10/28/2020

In House Counsel Jobs New York - JDHuntr 37196 Director of Compliance, Legal (apply by email), Direc
Description: In House Counsel Jobs New York - JDHuntr 37196 Director of Compliance, Legal apply by email , Director, Legal, Chicago, IL To apply go to The Director
Company: JDHuntr In-House Counsel Jobs
Location: Chicago
Posted on: 10/28/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds