ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Manager, Real Estate Security

Company: Digital Realty
Location: Chicago
Posted on: October 19, 2020

Job Description:

Manager, Real Estate Security


AddThis Sharing ButtonsShare to FacebookFacebookShare to TwitterTwitterShare to PrintPrintShare to EmailEmailShare to MoreAddThis



Job Location

Chicago, IL

Position Type


POSITION: Manager, Real Estate Security

Opportunity Snapshot

As a member of the Portfolio Operations team, these new, highly-visible roles will oversee all site-level, campus-level security operations for the assigned properties by administering the third-party guarding service contract, coordinating security technology infrastructure projects and ensuring overall security compliance with Digital Realty's policies and procedures and other regulatory and contractual requirements.

The Requirements

  • 10+ years of security operations experience required preferably in a corporate environment or government agency with advance knowledge of physical security operations and technical design and system trends.
  • A four-year bachelor's degree or have law enforcement or US military background with honorable discharge or a combination of both educational and relevant, job-related work experience.
  • Data center operations, experience with managing large, multi-complex facilities and/or technology industry experience preferred.
  • Customer focus and experience working with top Fortune 100 customers.
  • Self-driven, bias for action and detail oriented.
  • Prior experience with business continuity and emergency response planning and operations coordination preferred.
  • Experience with security systems and software platforms required.
  • Strong commitment to security policies, rules and procedures.
  • Excellent communication skills (verbal, written and presentation).
  • A polished professional demeanor and commercial mindset.
  • Ability to analyze complex problems and work solutions through to completion with absolute discretion and confidentiality when required.
  • Must be computer literate and possess advance-level proficiency in Microsoft Office (Outlook, PowerPoint, Excel and Word).
  • Knowledge and experience with the use of quality and/or continuous improvement tools, techniques, practices, etc. preferred.
  • Strong team player with a demonstrated track record and history in establishing and maintaining effective working relationships and solving problems.
  • Advance customer (internal/external) interfacing, problem-solving and relationship skills required.
  • Ability to work a flexible schedule as required.
  • Must have a valid driver's license, reliable transportation and the ability to travel locally as required.
  • Overnight travel may be required on an "as needed, special basis" but generally less than 10% of the time.

    The Role

    • Oversee day-to-day security operations and management of site security vendor for assigned territory.
    • Manage budget and assigned security infrastructure projects for assigned security operations.
    • Drive operational and security compliance; and create accountability through effective change management, leadership and innovation.
    • Meet or exceed customer satisfaction KPIs as evidence in feedback surveys, audit results, zero security breaches and policy violations.
    • Oversee third-party security vendor recruitment and training including:
    • Ensure third-party security guard firm complies with the service contract, KPIs and SLAs objectives including:

      • Closely monitoring alarm response, building/grounds physical security protection, customer lease SLA requirements, effective crisis management, employee/customer safety, investigations, fire and life safety.

      • Establish an annual security operations plan for assigned properties on staffing, recruiting and retention, systems, infrastructure upgrades and maintenance, budget management and customer satisfaction. Set KPIs to measure and report on operational and systems performance.
      • Ensure all training requirements and/or annual company-sponsored security operational exercises, compliance requirements and audits are completed on-time for assigned territory.
      • Lead business continuity and emergency response planning and operations coordination for assigned operations.
      • Monitor and regulate security platform transactions, security vendor KPI's and SLA's in assigned territory; and develop corrective actions to address deficiencies.
      • Keep records and prepare accurate timely reports both manually and through automated methods.
      • Facilitate security equipment deployment projects as appropriate and assigned by Digital manager.
      • Support internal and external regulatory audits and certifications, customer/sales/corporate tours as needed.
      • Liaison with Digital Realty's corporate Portfolio Security, other Digital departments, local fire and police officials, contractors and others to identify, analyze and solve problems and create opportunities for continuous improvement.
      • Successfully perform and complete duties that may be assigned by Digital manager.

        • Providing initial on-boarding and training for contracted security provider's key supervisory staff (e.g. lead site, area managers) on technology, customer SLAs, site policy and procedures.

          • Coordinate with guard services provider to ensure consistent development of, and compliance with, post orders.

            Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

            Digital Realty: Where the cloud lives and business thrives

            We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

            Our Mission

            To provide our customers with the trusted foundation for the digital world

            Our Vision

            To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

            Our Values

            Guide our decisions and actions every day-above all else, we value customers, excellence, talent, teamwork and success.

            About Digital Realty

            Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products

            Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

            Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

            Digital Realty is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

            Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Keywords: Digital Realty, Chicago , Manager, Real Estate Security, Executive , Chicago, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Vice President, Transaction Advisory Services
Description: Our professionals balance analyticalskills, deep market insight and independence to deliver solid, defensibleanalysis and practical advice to our clients. As an organization, we value thediverse backgrounds (more...)
Location: Chicago
Posted on: 10/29/2020

In House Counsel Jobs New York - JDHuntr 37196 Director of Compliance, Legal (apply by email), Direc
Description: In House Counsel Jobs New York - JDHuntr 37196 Director of Compliance, Legal apply by email , Director, Legal, Chicago, IL To apply go to The Director
Company: JDHuntr In-House Counsel Jobs
Location: Chicago
Posted on: 10/29/2020

Remote Claims Manager in Chicago
Description: A staffing and human resources consulting agency has a current position open for a Remote Claims Manager in Chicago.Candidates
Company: VirtualVocations
Location: Lincolnwood
Posted on: 10/29/2020

Telecommute Talent Manager
Description: A health benefits company is searching for a person to fill their position for a Telecommute Talent Manager.Individual
Company: VirtualVocations
Location: Elgin
Posted on: 10/29/2020

Project Manager (Electrical)
Description: The position of Project Manager at Dubak Electrical Maintenance Corp involves specialized work in managing and estimating electrical construction projects. The projects will vary in size and will be industrial (more...)
Company: Dubak Electrical Group
Location: Chicago
Posted on: 10/29/2020

Management Leaders - Own Your Own Franchise
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Joliet
Posted on: 10/29/2020

North America Sales Manager - Electronic products and instruments
Description: LOVE YOUR JOB HAVE JOB STABILITY We have a world class Instrumentation Manufacturer that has an opening for a General Manager/Sales Manager for their North American
Company: Affinity Executive Search
Location: Chicago
Posted on: 10/29/2020

Remote Movement Governing Director
Description: A political non profit has an open position for a Remote Movement Governing Director.Individual
Company: VirtualVocations
Location: Lincolnwood
Posted on: 10/29/2020

Management Leaders - Own Your Own Franchise
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Elgin
Posted on: 10/29/2020

Unit Supply Specialist - Warehouse Manager
Description: As a Unit Supply Specialist for the Army National Guard, you will ensure that your Unit and fellow Soldiers are well supplied and equipped for any mission. In this role, your keen eye and management ability (more...)
Company: Army National Guard
Location: Chicago
Posted on: 10/29/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds