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Director of Infrastructure, North America

Company: Morningstar
Location: Chicago
Posted on: November 23, 2020

Job Description:

The Director of Infrastructure will be accountable for the transformation and management of Morningstar's Infrastructure throughout North America. The position reports to the Head of Infrastructure and will be part of the technology organization's leadership team.

Responsibilities:

The Director of Infrastructure will be responsible for sponsoring, driving and delivering Infrastructure transformation programs. The successful candidate will lead a team of IT infrastructure managers and engineers and will collaborate with the IT project management, product, security, IT operations and regional infrastructure and support teams to deliver projects as part of the technology organization's objectives of sustainable cost efficiency, improvement, and optimization of the IT portfolio as part of the company's overall technology strategy.


  • Accountable for the ongoing management, reliability and performance of Morningstar's IT infrastructure in North America.
  • Responsible for Morningstar's Cloud Center of excellence, responsible for public cloud infrastructure frameworks, roadmaps and governance.
  • Ensure that portfolio of programs and projects are prioritized, are aligned to and deliver against Infrastructure transformation, service and risk objectives.
  • Oversee the IT Infrastructure function, responsible for people management and driving a positive team culture that continually encourages creativity, ownership and accountability.
  • Mentor, find and retain a best in class team to enhance our capabilities and deliver our solutions.
  • Responsible for ensuring that service levels are met.
  • Vendor selection and management.
  • Development of service business cases including financial modelling and planning.
  • Definition of high quality and sustainable Infrastructure technical architecture.
  • Service technical oversight and governance
  • Establish business relationships with a variety of teams across the organization including Development, QA, Operations, and Product to ensure that infrastructure is delivered as part of the product development lifecycle.

    Requirements:

    • 8+ years of demonstrable experience in managing technology teams accountable for complex infrastructures
    • 5 + years' experience of management of large enterprise scale infrastructures
    • Must be able to demonstrate leadership of infrastructure change and transformation programs
    • Successful and demonstrable track record of large infrastructure transformation programs, public cloud migrations, datacenter build-out, co-location, compute, storage, network and telecommunications projects
    • Excellent leadership, communication and organization skills with a results-oriented mindset
    • People leadership skills, experienced in building a productive environment enabling career growth, development, hiring and retention of a talented engineering team.
    • Strong analytical and problem-solving skills
    • Ability to influence, needs to demonstrate the ability to build consensus and support for proposals
    • Excellent interpersonal and relationship building skills
    • This role will be a key part of the internal customer face of Morningstar's IT infrastructure teams, a customer-service focus orientated mindset is essential.
    • Knowledge of ITIL foundations and concepts would be advantageous.
    • Interest in the investment industry and strong knowledge of technology developments and trends is an advantage.
    • A bachelor's degree


      001_MstarInc Morningstar Inc. Legal Entity

Keywords: Morningstar, Chicago , Director of Infrastructure, North America, Executive , Chicago, Illinois

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