Director, Human Resources Operations
Company: HighTower Advisors
Location: Chicago
Posted on: January 15, 2021
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Job Description:
Director, Human Resources OperationsChicago, IL, USA Req #209
Monday, December 21, 2020 Reporting to the CHRO, Hightower's HR
team is responsible for providing exceptional front-line service to
employees, developing and maintaining policies and procedures,
supporting acquisitions and major employee events, ensuring the
accuracy of employee data, managing compliance activities and
department and company-wide HR initiatives. The team regularly
collaborates with all departments to support the company throughout
the employee life cycle. The Director, HR Operations is a key
leadership role within the HR department. The director will
interact with all levels within the org from our newest employees
to the C-suite. The ideal candidate will be a proven, confident HR
Operations leader with experience in a dynamic, changeable
environment.Duties and responsibilities:* Partner with leadership,
HRIS, HRBPs and COEs to align the objectives and goals of the HR
Operations function with the needs of the company and the larger
department * Ensure the team provides exceptional service to
employees and HR colleagues through timely, accurate responses to
inbound inquiries and requests * Evaluate and implement operational
metrics to measure effectiveness and performance * Build
organizational capability within the HR Operations function by
developing a highly effective cross-trained team of support staff *
In consultation with internal resources and through external
benchmarking and research, review company employment policies and
procedures and revise, develop and implement such policy and
procedures as to ensure regulatory compliance and support
Hightower's goals and strategies * Provide guidance to the HR team,
employees and managers regarding consistent interpretation and
application of company policies. Maintain the employee policy guide
and HR intranet landing page. * Collaborate with the Director,
Recruiting on the development and execution of effective employee
on-boarding * Manage HR vendor relationships, negotiating services
and managing costs * Oversee companywide employee programs *
Maintain in-depth knowledge of employee-related legal requirements
reducing legal risks and ensuring regulatory compliance. Manage and
maintain the affirmative action program, file EEO1, and maintain
other records and audits to conform to regulatory requirements *
Manage employee engagement survey process and support resulting
work plans * Provide leadership and oversee employee information
collection, analysis and reporting; supervise the input of data and
ensure data integrity; manage HRIS system (Ceridian) audits. *
Plan, organize, and coordinate HR projects and initiatives using
project management approach. Work with internal communications team
to ensure employees receive timely and accurate information about
upcoming HR initiatives * Identify optimal solutions that meet the
needs of the HR functions by recommending process improvements,
system enhancements and alternatives based on specific needs *
Guide and assist as necessary with HRIS transactions (promotions,
bonuses, transfers, move workers, one-time payments, internal
database updates). Coordinate with HRIS team on areas of
improvement or collaboration needed * Participate in due diligence
pre-acquisition and manage employee on-boarding post acquisition *
Manage company immigration policies and processesRequired
Knowledge, Skills and Abilities:* Bachelor's degree in Human
Resources, Business or related field * 6+ years HR-related
experience including minimum 3 years in HR operations and team
management * Exceptional project management skills and experience
with the ability to manage multiple projects, initiatives and
deadlines concurrently * Must possess a strong EQ (if you don't
know what that is, this isn't the right job for you) * Professional
experience handling HR across the US in multiple different states
and in multiple departments * Strong understanding of employment
labor laws and regulations * Analytical skills with the ability to
resolve a wide variety of complex issues or problems * Excellent
organizational and oral/written communication skills * Advanced
Microsoft Office skills, particularly in Word, Excel, and
PowerPoint * Successful candidate will be self-directed, motivated,
dependable, detail-oriented, and be a strong team player; this
includes showing a drive for results, inquisitiveness, and
adaptabilityPreferred Qualifications:* SHRM or PHR/SPHR
certification * HR generalist experience * Ceridian (HRIS)
experience strongly preferredOther details* Pay TypeSalary
Keywords: HighTower Advisors, Chicago , Director, Human Resources Operations, Executive , Chicago, Illinois
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