ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Program Manager-Quality Innovation

Company: Northwestern Medicine
Location: Chicago
Posted on: February 25, 2021

Job Description:

Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. Review the latest information about the virus . Program Manager-Quality Innovation, Full-Time, Days Location Chicago, Illinois Business Unit Northwestern Medicine Corporate Job REQID REF14696Z Job Function Management-Information Technology Shift Day Job (1st) Apply Now At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?DescriptionThe Program Manager, Quality reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.This position will advance the use of quality evaluation and improvement strategies to achieve key organizational goals in quality and patient safety. The Program Manager partners with NMH administrative, physician, nursing, and ancillary leadership to advance the quality agenda through the development and implementation of plans and strategies that facilitate the achievement of strategic organizational goals.Addendum:
This position will be part of the NM Quality Innovation Center working on efforts to better understand and improve national rankings status for the healthcare system. This role will interface with senior leaders, analytics teams, and quality experts to drive this body of work forward. Additionally, this role will be assigned to other system-wide quality improvement efforts and assist with Quality Innovation Center activities, which may include managerial responsibilities, as assigned. Experience in program management in a matrixed environment preferred. Knowledge of hospital rankings such as US News and World Report highly desirable.Responsibilities:

  • Responsible for planning and coordinating all or a portion of the overall operations of the Quality program for a specific operating unit at the direction of the Director of Quality.--
  • Coordinates and leads the quality endeavor, coordinates with peers, and is responsible for implementation and follow up as outlined in the annual quality plan, ongoing priorities of leadership and quality committees, and compliance with relevant standards monitored by The Joint Commission (TJC) and other agencies.--
  • Implement effective quality planning
    • Provide leadership to department heads and clinical chairs in designing quality plans, programs and policies, peer review, and best practices within their departments. Lead the department to identify quality opportunities and concerns, in collaboration with the Director of Quality.
    • Support/facilitate the implementation of systems and processes that promote a fair and just culture, and improve patient care.
    • Facilitate discussion and achieve consensus with senior operational and physician leadership regarding key quality and patient safety metrics and priorities
    • Provide leadership and operational implementation of assigned Clinical Quality activities
      • Conduct detailed, sophisticated, accurate and creative analyses of data at NMHC and outside NMHC (e.g. benchmarks, comparative data) to identify quality opportunities.
      • Develop, conduct, implement and improve process improvement activities to improve high quality & high-reliability healthcare.--
      • Identify and utilize appropriate quality metrics to evaluate project or performance success based on stated purpose and needed outcomes.
      • Advance performance compared to appropriate external benchmarks and optimize process and outcome metrics.
      • Coordinate organizational responses to regulatory standards related to quality such as Joint Commission, CMS QAPI, etc.
      • Provide oversight for CMS data submission and ensure compliance with all CMS data requirements (e.g. validation, etc.)
      • Support NM quality program
        • Share quality activities across NMHC and coordinate collaborative NMHC quality efforts as assigned.
        • Maintain a current understanding of quality theory, measures, methods, standards and regulatory requirements.
        • Participate in the development, review, and revision of policies and procedures that affect quality.
        • Maintain collaborative relationships with other departments including, but not limited to, Accreditation and Compliance, Risk Management, Patient Safety, Process Improvement, Clinical Documentation, and Nursing, Medical Staff, Pharmacy, and other disciplines.
        • Continuously evaluate and improve the quality program based on internal needs and external requirements and standards.--
        • Support effective department operations and growth, and personal development
          • Support, coach, teach, mentor, monitor and evaluate the work of others conducting quality work (as directed) and personally conduct, coordinate, facilitate, and participate in quality assessments, improvement efforts, committees, etc.
          • Assist Director to recruit, manage, mentor, coach, and develop staff to optimal professional effectiveness and engagement.
          • Oversee effective use of budget and other resources as delegated. May supervise 1-2 staff. Will supervise projects with organizational impact, and intermittent staff assignments.
          • Responsible for self-development and professional engagement, including knowledge of the literature and attendance at professional meetings, preparation of manuscripts, posters and presentations, involvement of with local and national task forces as relevant.Qualifications Required:
            • Bachelor's Degree.
            • 3 years of relevant work experience. Master's Degree or 2 additional years of relevant work experience.
            • Quality improvement experience in a relevant environment
            • Excellent oral and written communication skills
            • Excellent computer and data management/analytic skills
            • Experience in facilitating quality measurement, analysis, improvement in a collaborative culture
            • Working knowledge of performance improvement framework (i.e., DMAIC) and application of analytic toolsPreferred:
              • CPHQ certification or other evidence of commitment to professional development such as green belt, presentations/teaching, publication, etc.
              • Knowledge of hospital rankings such as US News and World Report highly desirable.#LI-RW1Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Apply Now Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. We are committed to providing reasonable accommodations to qualified individuals with disabilities. To request a reasonable accommodation at any step in our application or interviewing process, please email recruitment@nm.org and a Human Resources representative will connect with you to discuss next steps. Northwestern Medicine -- is a trademark of Northwestern Memorial HealthCare, used by Northwestern University.

Keywords: Northwestern Medicine, Chicago , Program Manager-Quality Innovation, Executive , Chicago, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Regional Managing Director
Description: Securities offered through Principal Securities, Inc., member SIPC Co-browse The support staff will need the below numbers to view your screen Regional Managing Director in Downers Grove, Illinois - Careers (more...)
Company: Principal Financial Services, Inc.
Location: Downers Grove
Posted on: 03/1/2021

Director Commercial Operations - Corporate Accounts
Description: Title: Director Commercial Operations - Corporate Accounts Location: Downers Grove, IL, US, 60515 Company: Univar Solutions USA Requisition ID: 21673 Want to work for a company that is reimagining distribution (more...)
Company: Univar
Location: Downers Grove
Posted on: 03/1/2021

No Experience Necessary - Account Manager - IMMEDIATE HIRE !
Description: Immediate Need for Sales Account Manager TEAM PLAYER Customer Centric We have found candidates who have 6 months or more experience in the hospitality industry or customer service fields are (more...)
Company: US Energy Co.
Location: Wheaton
Posted on: 03/1/2021


Management Leaders - Own Your Own Franchise
Description: Own A Franchise br 40 BUSINESS CATEGORIES br PROVEN BUSINESS MODELS br FIND OUT HOW BUSINESS br OWNERS CAN EARN MORE br Have you ever thought about owning your own business If so, now is the (more...)
Company: WilliamsonHeckt
Location: Wheaton
Posted on: 03/1/2021

Director of Child and Adolescent
Description: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs The Icahn School of Medicine at Mount Sinai affiliated with New York City/Health Hospitals/Elmhurst, (more...)
Company: Health eCareers
Location: Elmhurst
Posted on: 03/1/2021

National Account Manager
Description: Company Overview:At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people (more...)
Company: ADT
Location: Lombard
Posted on: 03/1/2021

Senior Manager of Advanced Technology Enablement
Description: Senior Manager of Advanced Technology Enablement ul li Leads the development and execution of the Digital strategy for Tate Lyle including but not limited to Self-Service tools and adoption, digital (more...)
Company: Tate & Lyle
Location: Hoffman Estates
Posted on: 03/1/2021

Management Leaders - Own Your Own Franchise
Description: Own A Franchise br 40 BUSINESS CATEGORIES br PROVEN BUSINESS MODELS br FIND OUT HOW BUSINESS br OWNERS CAN EARN MORE br Have you ever thought about owning your own business If so, now is the (more...)
Company: WilliamsonHeckt
Location: Mount Prospect
Posted on: 03/1/2021

Regional Sales Manager - Own a Franchise
Description: Own A Franchise br 40 BUSINESS CATEGORIES br PROVEN BUSINESS MODELS br FIND OUT HOW BUSINESS br OWNERS CAN EARN MORE br Have you ever thought about owning your own business If so, now is the (more...)
Company: WilliamsonHeckt
Location: Oak Park
Posted on: 03/1/2021

Director of the CPEP
Description: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs The Icahn School of Medicine at Mount Sinai affiliated with New York City/Health Hospitals/Elmhurst, (more...)
Company: Health eCareers
Location: Elmhurst
Posted on: 03/1/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds