ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Sr. Physician Account Manager

Company: Vatica Health
Location: Chicago
Posted on: April 11, 2021

Job Description:

The Sr. Provider Engagement Representative is an integral role at Vatica as it provides ongoing relationship management and critical support to contracted practices in all markets. This role is vital to Vatica's continued success and growth. Passion for exceptional customer service and experience developing, and maintaining, relationships with office staff and providers in primary care practices, are required. Through cross-functional collaboration, the Sr. Provider Engagement Representative is responsible for improving provider satisfaction and performance in the Vatica Health program. Primary Responsibilities --- Proactive, continuous outreach to practices that are not meeting penetration goals, to provide support and guidance to achieve optimal program participation and performance.--- Improve the rate of active participation among all contracted practices, at the individual provider level.--- Follow standard protocols and leverage Job Aids, workflows, and other tools to ensure providers' questions and concerns are addressed in a timely manner.--- Contribute to the achievement of 95%+ provider e-signature on Vatica encounters within client-specific Lock parameters.--- Contribute to the achievement of 99%+ provider retention year-over-year--- Leverage technology, and best practices, to deliver provider-centric service that meets Vatica's standard of "one call" issue resolution.--- Receive, assess, and research all questions, concerns and complaints received from contracted practices. Work cross-functionally to research concerns and complaints and achieve "win-win" results for practices, clients and Vatica.--- Immediately seek assistance and guidance from leadership, or other supervisory staff, to resolve escalated and complex provider service issues and complaints.--- Fully document all interactions, and communications, with practices in Salesforce (and other tools, as appropriate).--- Drive incremental improvements in provider satisfaction scores (measured by NPS or other methods) year-over-year, in accordance with corporate OKRs. --- Support interdepartmental projects--- Contributes to, and executes, all responsibilities assigned to this role in the Vatica Provider Engagement Go-To-Market planRequirements --- Minimum of three years of provider account management or liaison/engagement, experience at a health system or other healthcare setting--- Excellent customer service and problem-solving skills--- Excellent communication skills (verbal and written)--- Keen attention to details; ability to follow verbal and non-verbal cues--- Ability to learn quickly, adapt and succeed in a fast-paced organization--- Ability to demonstrate a high degree of sound judgment and resiliency--- Ability to work independently in a remote environment--- Comfortable with occasional ambiguity--- Excellent organizational skills with the ability to multi-task--- Travel Preferred Skills --- Five or more years of progressive experience in a provider account management or liaison/engagement role, at a health system or other healthcare setting--- Experience working in Salesforce--- Demonstrated proficiency increasing provider engagementBenefits WORKING AT VATICA HEALTH ADVANTAGES Prosperity --- Competitive salary based on your experience and skills - we believe the top talent deserves the top dollar--- Bonus Potential (based on role and is discretionary) - if you go above and beyond, you should be rewarded--- 401k plans- we want to empower you to prepare for your future--- Room for growth and advancement- we love our employees and want to develop withinGood Health --- Comprehensive Medical, Dental, and Vision insurance plans--- Tax-free Dependent Care Account--- Life insurance, short-term, and long-term disabilityHappiness --- Excellent PTO policy (everyone deserves a vacation now and then)--- Great work-life balance environment- We believe family comes first!--- Strong supportive teams- There is always a helping hand when you need itAre you up to the challenge? What are you waiting for? Apply today!

Keywords: Vatica Health, Chicago , Sr. Physician Account Manager, Executive , Chicago, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

ESY Director
Description: ul li Date Posted: br 3/1/2021 br br li Location: br York Community High School br br Program: Extended School Year ESY - Site Administrator br Location:
Company: Elmhurst Community Unit School District 205
Location: Elmhurst
Posted on: 04/11/2021

Vice President of Strategic Initiatives and Business Development, Chattanooga
Description: Vice President of Strategic Initiatives and Business Development, Chattanooga Environmental Solutions Group encompasses industry-leading brands - Heil Environmental, Marathon, Bayne, The Curotto-Can, (more...)
Company: Dover Corporation
Location: Downers Grove
Posted on: 04/11/2021

Project Sales Manager
Description: The Project Sales Manager is a key business development hunter position at DAK, reporting to the SVP Sales and Marketing. The PSMs' primary role is to contribute to overall business
Company: DAK Solutions
Location: Elmhurst
Posted on: 04/11/2021

Peritoneal Dialysis Registered Nurse (case manager/educator) - will train
Description: 1420 Trinity PL, Mishawaka, Indiana, 46545, United States of AmericaDaVita is seeking a Registered Nurse who is looking to give life in an outpatient dialysis center. You can make an exceptional difference (more...)
Company: Employer
Location: Mishawaka
Posted on: 04/11/2021

Store Manager
Description: Store Manager at European Wax Center Check out this video to learn more about our European Wax Center Values:-- your passion into a rewarding role with European (more...)
Company: European Wax Center - Oak Park
Location: Oak Park
Posted on: 04/11/2021

Field Support Representative Manager
Description: Kranze Technology Solutions develops complex, customized cutting-edge aircraft avionics hardware and software systems supporting survivability, situational awareness, and interoperability systems. KTS (more...)
Company: Kranze Technology Solutions, Inc.
Location: Des Plaines
Posted on: 04/11/2021

Quality Vice President
Description: Join the team that's changing the mortgage industry. Interfirst Mortgage Company IMC is a retail wholesale lender originating more than 35B of residential mortgages. Our leadership team has over (more...)
Company: jtpostmaster
Location: Des Plaines
Posted on: 04/11/2021

Project Controls Manager
Description: Responsibilities ul li Develop a computerized Resource Loaded CPM Network for assigned complex projects that meets requirements of contract and project manager li Define an appropriate WBS work (more...)
Company: Valdes Engineering Company
Location: Lombard
Posted on: 04/11/2021

Assistant Salon Manager - Glenview East
Description: Assistant Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let--s talk Maybe you--re a stylist who wants more
Company: Great Clips
Location: Glenview
Posted on: 04/11/2021

Quality Engineer/Manager
Description: Responsibilities: Customer Quality - including direct facing to customers for Corrective Action Request CAR , Spec adherence, Return Material Authorization RMA , PPAP etc. Supplier Quality - Including (more...)
Company: Amvare Inc.
Location: Elmhurst
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds