Assistant Vice President - Program Manager - Deductions Mana

Company: CTI Education Group
Location: Chicago
Posted on: April 11, 2021

Job Description:

Job Description - Assistant Vice President - Program Manager - Deductions Management (HMS007293) Assistant Vice President - Program Manager - Deductions Management - HMS007293 With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for? We are inviting applications for the role of Assistant Vice President - Program Manager - Deductions Management We are looking for an experienced program manager to help fuel growth by leading large, complex business transformation Responsibilities

• Take overall delivery accountability across multiple projects in the Deductions Management space across verticals with a commitment to quality, timeliness, and efficiency
• Drive teams towards the following types of goals:
• Direct P&L impact for clients through Deductions recovery
• Data mining to derive meaningful insights to transform business
• Drive projects towards higher level of automation by keeping project leads accountable to automation goals
• Drive analytical thinking and data mining, resourcefulness, and knowledge sharing in the projects
• Drive data-driven analytics within each project; design ways to motivate team to think about data-> insights
• Support building points of view on Deductions mgmt.. for overall growth of the service line
• Execute projects with sound project management tools to drive the right performance via detailed project planning and tracking, opportunity prioritization, team resource optimization
• Build a forecasting model for recovery using available data
• This role will be overseeing project managers who in turn are managing the team.
• Expectation will be to build a good 1:1 connect with all the team members to understand and motivate hardworking team members
• Liaise with HR, IT and other organizational partners to ensure the teams are requirements are being assessed and serviced quickly in order to improve project efficiency
• Understand policies and practices motivating team members; have a Good pulse of the people to get results in the right direction
• Prepare sound risk management and career management plans to support people's aspirations
• Clients: Represent teams in governance and insights sharing calls with the client
• Genpact service line leadership: Single point of contact to get a pulse of the project, with the help of the respective PMs
• Finance: Understand project financials and be able to represent the team for revenue/costing discussions with the help, with the help of the respective PMs
• Digital, Analytics teams: Build Good connects with Digital, Analytics and automation teams to help drive people towards smart working environment (including driving automation in day to day tasks) Qualifications we seek in you!
  • University Graduate
  • Ability to learn new concepts with a steep learning curve
  • Multi-tasking: Ability to quickly pivot from one project's issue to another, and very high levels of tracking to ensure action items are not lost
  • High energy, interest and ability to work with multiple partners to get results
  • Experience of Good partner management with US-based clients in governance calls Preferred Qualifications
    • Good experience leading operations teams to drive set goals (previously led medium to large teams)
    • Good people management and soft skills for teams based in India
    • Preferred but not required: Good experience in OTC & AR domain with in depth process knowledge of Invoice to Cash Processes - "Deductions management/ Reconciliation", Cash Applications, Collections etc. Understanding on AP side an added advantage.
    • ERP Platform -Understanding Finance & accounting modules of SAP/Oracle
    • Good understanding of upstream and downstream of Collection/Exceptions
    • High level understanding of the automation and analytics tools
    • Good appreciation and experience driving automation (at any level) in operational projects
    • High level understanding of how analytics projects work - basic familiarity of building blocks of analytics projects - data and techniques Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Keywords: CTI Education Group, Chicago , Assistant Vice President - Program Manager - Deductions Mana, Executive , Chicago, Illinois