Sense Product Manager

Company: John Crane Canada Inc.
Location: Morton Grove
Posted on: April 11, 2021

Job Description:

Job Reference JOHNCRANENA00861 Job Function Research & Development Job Description SUMMARY OF ESSENTIAL FUNCTIONS: The Sense Product Manager will plan, organize and control the Sense product line from conceptual stages through agile product life cycles to develop product value proposition, optimize profit and meet customer requirements and expectations and corporate growth objectives. This role will provide technical expertise and training to other departments in support of Sense product development. This individual will lead a lean, agile matrixed development process to drive sales plans, R&D, engineering, operations and financial plans for product line. The Sense Product Manager must be comfortable working in a matrix environment, interacting with senior-level executives and must take the initiative to lead the business development process from identification of need to minimum viable product (MVP) to value creation/ monetization. Duties & Responsibilities SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: --- Manage and lead the development, implementation, and commercialization of Sense across the John Crane globally including testing, training and post-deployment support. --- Balance product inputs between customer and internal inputs, but heavily weight customer inputs and spend considerable time meeting customers to understand and identify problems Sense can solve. --- Drive development of Sense applications, through an agile approach, that will be tested in the market and potentially commercialized.--- Focus on running lean, agile experiments using MVPs, getting solid data from customers, and then making decisions on product strategy. As we experiment and learn, product decisions are based upon facts and data, not speculation.--- Develop product plans that reflect our process of discovering problems, experiments, and building validated solutions. Develop problem roadmaps that communicate customer value by experimenting on features that are aligned with commercial concepts for monetization and clear KPIs.--- Recognize that the best ideas can come from many different sources, including customers, marketing, sales, service and developers. Solicit ideas from others, and work collaboratively to determine product strategy. --- Make recommendations to management and leadership about schedules, prioritization and resource allocation.--- Oversee the day-to-day activities of projects and staff, communicate with stakeholders as necessary to ensure complete visibility and ensure projects are on time and on/under budget.--- Manage day-to-day product issues and work cross-functionally to improve COGS, cycle times, and Net Promoter Score/ Customer Satisfaction score.--- Provide all Sense-related reporting to upper management and leadership teams. The Individual Education/Training: --- Bachelor's degree required, preferably in a technical/ data-driven field, such as mathematics, engineering, computer science, or related field.--- Master's degree in business strongly preferred.--- Commercial experience required.--- Extensive knowledge of agile software development processes, and specific examples using agile scrum techniques, required. --- Strong interpersonal skills Experience:--- Minimum of 7 years of experience, minimum of 4 years of experience in product management preferred.--- Experience with agile methodology a plus.--- Demonstrated experience translating customer problems/ issues/ ideas into tangible solutions. Knowledge/Skills:--- Fundamental understanding of mechanical seals and sealing systems.--- Strong internal and external customer orientation. Knows how to build and maintain excellent customer relations and gather customer insight and feedback to then action.--- Strong persuasion and negotiation skills, including conflict resolution skills.--- Effective relationship builder within own business area and with other business areas. --- Ability to work effectively in a professional manner with stakeholders at all levels: service personnel, technology staff, business stakeholders, administrators, management and others outside the organization.--- Excellent communications skills both verbally and written. Competencies and Abilities: --- Ability to understand and communicate customers technical requirements--- Comfortable working in a matrix reporting environment A world leader in the practical application of advanced technologies, Smiths Group delivers products and services for the threat and contraband detection, medical devices, energy, communications and engineered components markets worldwide.

Keywords: John Crane Canada Inc., Chicago , Sense Product Manager, Executive , Morton Grove, Illinois