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BDC Manager

Company: Napleton River Oaks Lincoln Cadillac
Location: Calumet City
Posted on: November 23, 2021

Job Description:

Automotive BDC ManagerJob DescriptionBDC/Internet Sales Manager will be responsible for handling incoming phone calls and bad credit internet leads, as well as confirming sales appointments, and performing long-term follow-up on all bad credit customers (e.g., internet leads, showroom visits, and incoming calls). BDC Manager will strive to generate repeat business by reaching out to current bad credit customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.Job Responsibilities:

  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email, text, or in-person)
  • Manage Bad Credit Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
  • Maintain an ongoing customer database to capture repeat business
  • Schedule appointments with interested buyers for test drives and delivery of vehiclesSuccessful Napleton Auto BDC/Internet Manager can have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a recent college graduate looking to pursue a career in sales.
    • Previous customer service experience
    • Previous call center and/or Internet sales experience a plus
    • Sales experience is a plus, NOT required
    • Requires strong communication skills in order to work most effectively with customers
    • Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
    • Excellent follow-through and follow up skillsDealership Benefits:
      • Competitive wages
      • Training
      • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
      • 401k
      • Paid time off
      • Professional working environmentStart your career with Napleton River Oaks Lincoln Cadillac.Apply today!Job Type: Full-timePay: $3,954.00 - $4,500.00 per monthBenefits:
        • 401(k)
        • Dental insurance
        • Employee discount
        • Flexible schedule
        • Health insurance
        • Paid time off
        • Vision insuranceSchedule:
          • 8 hour shiftSupplemental Pay:
            • Bonus pay
            • Commission payCOVID-19 considerations:To keep our staff safe from COVID-19 we provide masks, hand sanitizer, and gloves.Experience:
              • BDC Internet Manager: 2 years (Required)License/Certification:
                • Driver's License (Required)Work Location: One location

Keywords: Napleton River Oaks Lincoln Cadillac, Chicago , BDC Manager, Executive , Calumet City, Illinois

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