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Expert Associate Director, Operations (Manufacturing)

Company: Boston Consulting Group
Location: Chicago
Posted on: January 17, 2022

Job Description:

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
Practice Area Profile
The Operations Practice (OPS) Area is one of BCG's largest functional practices. We help our clients create competitive advantage by enhancing their performance and building strategic capabilities. BCG's expertise in Operations covers the following areas - supply chain management, procurement, manufacturing, service operations, cost efficiency, operational transformation, research & product development, program and project management, all with a strong digital and analytics overlay.
What You'll Do
Boosting manufacturing effectiveness is top of mind for many of our clients with current labor shortages, employee turnover, and supply chain disruptions presenting additional challenges. Some companies have lost their way with lean and need a boost, while others look to make significant gains with Industry 4.0 and digital transformations.
BCG is looking for a manufacturing expert to help our clients with step changes in operational performance. The ideal candidate will have significant experience leading plant operations & managing staff of salaried and hourly employees. Deep experience with lean production system and/or 6 sigma is necessary for the role to bring the practitioner experience to our teams. The successful candidate will have an interest in coaching and developing consultants and associates in the practice of lean and operations in general.
Key responsibilities include:

  • Diagnostics and strategy. What's really preventing operations from performing? Where are the sources of dysfunction? How do they manifest on the shop floor? What's the gap to best practice? What does good performance look like?
  • Solution design. Where should we lean in and how should we lean in? What are the key priorities, the critical few that will move the needle in terms of performance?
  • Change management. How do we effectively lead change in a manufacturing environment? Who are the main personas? What do they care about? What are their responsibilities? How are they rewarded? How do they perform vs the ones that you have managed directly?
  • Business development. Pitches are key opportunities to display BCG's excellence and expertise in domains that our clients care about. Credibility is key to get the client to recognize that we are the right team to help them deliver.
  • Mentorship. Coaching our bright associates and consultants is key to the role. You will help them grow their knowledge of lean and operations to make them successful at delivering our engagements.
    Our Expert Consulting Track (ECT)The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
    What You'll Bring (Experience & Qualifications)

    • 15+ years of experience, at least 5 of which have been spent leading manufacturing plant operations
    • Plant manager experience preferred; production manager experience required
    • Experience leading and managing large teams of salaried and hourly employees (100+) is essential
    • Deep expertise in all the lean tools and 6 sigma: tiered communication, managing daily performance, problem solving, root cause analysis, 5S, maintenance planning and scheduling, Gemba walks
    • Educational background in engineering (industrial, mechanical, chemical, electrical)
    • Experience in a market leading company recognized for lean/6 sigma excellence preferred
      Preference for Washington DC, Boston, Chicago, but open to strong candidates in any of our North American offices.
      Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.

Keywords: Boston Consulting Group, Chicago , Expert Associate Director, Operations (Manufacturing), Executive , Chicago, Illinois

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