Market Manager
Company: Time Out Market Chicago
Location: Chicago
Posted on: May 16, 2022
Job Description:
Role OverviewWe love what we do - and it shows! Time Out Market
is the division of Time Out that brings our food and cultural
experiences to life for our guests, readers and clients. Our Market
Managers take the lead in ensuring that the best of the city under
one roof provides each of our guests and team members a memorable
experience with each visit. Key Responsibilities
-
- Maintain the highest standards of food and beverage quality,
guest service, cost control and consistency in accordance with
company s expectations, while maintaining compliance with city,
state and federal laws
- Focus on succession management, training and, development of
all Market employees
- Oversee and participate in the hiring, training, supervision
management, coaching, counseling and evaluation of all members of
the Market team
- Scheduling of the hourly staff
- Conduct pre-shift meetings and assist team members with any
inquiries
- Enforcement operating standards, policies and procedures to be
followed by the management team
- Assign and instruct the employees in details of their work.
Observe performance and encourage improvement where necessary.
Ensure that the performance appraisal tools are being utilized
consistently and effectively
- Operate with an open-door policy, listen to and understand
requests of the team, respond with appropriate actions and provide
accurate information
- Ensure proper inventory levels are maintained for facilitating
proper restaurant operations, establish and enforce strict
inventory controls, and participate in monthly inventory
reconciliations in conjunction with the purchasing and finance
teams
- Make decision and take actions based on previous experience and
good judgment, revising procedures as needed to accommodate unusual
situations
- Interact with all department personnel, Market and vendor staff
as needed
- Ensure that no members of staff are permitted to work if they
are not suitably dressed or groomed
- Develop and implement cost saving and profit enhancement
measures
- Maintain positive and professional relations with vendors.
Manage interaction of vendors on property with our staff
- Create and execute action plans for any areas that need
improvement or are in a critical situation
- Maximize restaurant profitability; monitor the use of controls
to ensure they remain effective
- Monitor guest satisfaction on all levels, including social
media platforms
- Ensure health, safety and sanitation requirements are in
compliance with Department of Health, OSHA and any city or state
agencies and ensure all managers are aware of any changes in the
law
- Participate in the development of the annual budget for the
entire restaurant; develop short and long term financial operating
plans
- Participate in community events and ensure corporate social
responsibility goals of venue are met
- Maintain a professional, neat and well-groomed appearance
adhering to Company standards Skills and Experience
- Minimum of two to three years of restaurant operations
experience required
- Expert knowledge of restaurant operations including food,
beverage, service techniques, and guest interaction
- Proficient in Windows Microsoft Office, Mac OSX, POS system
- Strong problem-solving skills
- Ability to lead by example and act in a professional manner
always
- Ability to communicate effectively and assertively, both
verbally and in writing with staff, clients, and the public
- Ability to maintain a high level of confidentiality
- Ability to write reports, business correspondence, and
procedure manuals
- Ability to demonstrate a positive attitude always; as well as,
keep an open and objective view
- Ability to listen empathetically and be respectful always
- Ability to maintain personal integrity, composure and stay
focused
- Ability to work as a team, stay organized, handle various
projects at one time, follow up and make accurate decisions
- Ability to handle a fast-paced, busy, and somewhat stressful
environment
- Ability to work under pressure and meet deadlines
- Must be able to push and lift up to 50lbs Interested in
applying but don't tick all the boxes on the list? Please apply,
we'd still love to hear from you.What we look for in a candidate
Time Out is a company filled with individuals as diverse as the
cities we live in and cover. At the same time there are common
characteristics and values we all share. To join our team, you ll
want to
- Be commercially astute
- Either have experience at or want to dive headfirst into a
fast-paced transformative company in pursuit of excellence
- Think globally
- Have excellent communication and relationship building skills
- Have a high sense of ownership, urgency and drive
- Be a team player About Our Culture At Time Out Group we believe
in diversity and equal opportunity for all people. We do not
discriminate against external or internal candidates on the basis
of age; disability; gender, gender reassignment; race; religion or
belief; sexual orientation; marriage and civil partnership;
pregnancy and maternity. We believe that diversity develops
creativity and enables personal and professional growth where we
all learn from each other. We believe in an open culture where
ideas are shared candidly and where there is no fear of failure,
but rather an understanding that we must experiment and have the
freedom to succeed. We believe that everyone has the right to
express themselves as they are as this enriches us all. We believe
in an open world, social justice, and the pursuit of happiness,
after all, we are in the happiness businessMore detail about Time
Out Market Chicago part of Time Out Markets, please visit
Keywords: Time Out Market Chicago, Chicago , Market Manager, Executive , Chicago, Illinois
Didn't find what you're looking for? Search again!
Loading more jobs...