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Market Manager

Company: Time Out Market Chicago
Location: Chicago
Posted on: May 16, 2022

Job Description:

Role OverviewWe love what we do - and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients. Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit. Key Responsibilities

    • Maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with company s expectations, while maintaining compliance with city, state and federal laws
      • Focus on succession management, training and, development of all Market employees
        • Oversee and participate in the hiring, training, supervision management, coaching, counseling and evaluation of all members of the Market team
          • Scheduling of the hourly staff
            • Conduct pre-shift meetings and assist team members with any inquiries
              • Enforcement operating standards, policies and procedures to be followed by the management team
                • Assign and instruct the employees in details of their work. Observe performance and encourage improvement where necessary. Ensure that the performance appraisal tools are being utilized consistently and effectively
                  • Operate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions and provide accurate information
                    • Ensure proper inventory levels are maintained for facilitating proper restaurant operations, establish and enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the purchasing and finance teams
                      • Make decision and take actions based on previous experience and good judgment, revising procedures as needed to accommodate unusual situations
                        • Interact with all department personnel, Market and vendor staff as needed
                          • Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed
                            • Develop and implement cost saving and profit enhancement measures
                              • Maintain positive and professional relations with vendors. Manage interaction of vendors on property with our staff
                                • Create and execute action plans for any areas that need improvement or are in a critical situation
                                  • Maximize restaurant profitability; monitor the use of controls to ensure they remain effective
                                    • Monitor guest satisfaction on all levels, including social media platforms
                                      • Ensure health, safety and sanitation requirements are in compliance with Department of Health, OSHA and any city or state agencies and ensure all managers are aware of any changes in the law
                                        • Participate in the development of the annual budget for the entire restaurant; develop short and long term financial operating plans
                                          • Participate in community events and ensure corporate social responsibility goals of venue are met
                                            • Maintain a professional, neat and well-groomed appearance adhering to Company standards Skills and Experience
                                              • Minimum of two to three years of restaurant operations experience required
                                                • Expert knowledge of restaurant operations including food, beverage, service techniques, and guest interaction
                                                  • Proficient in Windows Microsoft Office, Mac OSX, POS system
                                                    • Strong problem-solving skills
                                                      • Ability to lead by example and act in a professional manner always
                                                        • Ability to communicate effectively and assertively, both verbally and in writing with staff, clients, and the public
                                                          • Ability to maintain a high level of confidentiality
                                                            • Ability to write reports, business correspondence, and procedure manuals
                                                              • Ability to demonstrate a positive attitude always; as well as, keep an open and objective view
                                                                • Ability to listen empathetically and be respectful always
                                                                  • Ability to maintain personal integrity, composure and stay focused
                                                                    • Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
                                                                      • Ability to handle a fast-paced, busy, and somewhat stressful environment
                                                                        • Ability to work under pressure and meet deadlines
                                                                          • Must be able to push and lift up to 50lbs Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.What we look for in a candidate Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you ll want to
                                                                            • Be commercially astute
                                                                              • Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
                                                                                • Think globally
                                                                                  • Have excellent communication and relationship building skills
                                                                                    • Have a high sense of ownership, urgency and drive
                                                                                      • Be a team player About Our Culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness businessMore detail about Time Out Market Chicago part of Time Out Markets, please visit

Keywords: Time Out Market Chicago, Chicago , Market Manager, Executive , Chicago, Illinois

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