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Program Manager - Go To Market

Company: myGwork
Location: Chicago
Posted on: May 16, 2022

Job Description:

About the Role
The Group: The Data, Research & Enterprise Solutions group is composed of four key product sub-groups: Direct, Research Products, Market Data and Advisor Workstation. These global groups primarily serve institutional clients, advisors, wealth platforms and asset managers as well as third-party firms that also serve these core channels. Some of our core products and capabilities include One Direct, Data Feeds, Market Data, Research and Ratings distribution, licensing and services, Advisor Workstation, and Financial Planning. The Product Operations team supports the overall business and collaborates across teams to support objectives and deliver on key results.

The Role: We are looking for a talented Go-To-Market (GTM) Program Manager who will be focused on successfully launching features, extensions, capabilities, and integrations across our products ensuring our marketing, sales, service, customer success, and operations teams are enabled with the right information to effectively market, sell, and deliver world-class service our innovative software solutions. We are looking for a proactive, detail-oriented, self-starter who can work effectively in a highly collaborative team setting.

The GTM Program Manager is a guru with a network of positive relationships that excels at navigating the company, building bridges across borders and teams, seeing around corners, and skillfully guiding teams toward consensus. The ideal candidate will coordinate, manage, and execute both operational tasks and projects that are cross-functional and cross-regional.

We prefer for this position to be a hybrid of remote and in-office at our Chicago office but may consider other US locations. The ideal candidate will bring a high degree of self-motivated engagement and high connectivity/availability within our various global time zones.
Job Responsibilities
--- Own and drive program management for GTM initiatives across our product groups, managing multiple projects concurrently varying in size and complexity
--- Confirm GTM activation gates have been met and required content for the GTM strategy is set by Subject Matter Experts (SMEs) for GTM kick off
--- Navigate the organization effectively to identify and align stakeholders in Portfolio Marketing, Editorial, Brand, Product Marketing, Enablement or Sales/Success/Support Managers, and Sales Operations, across geographic regions as necessary
--- Represent business for the GTM Active phase, bringing in SMEs, as needed, to gather requirements from stakeholder groups
--- Plan and schedule project goals, milestones, and deliverables across internal stakeholders to ensure that project tasks are completed on schedule with high quality
--- Communicate status and escalate any issues across all stakeholder groups, including Subject Matter Experts (SMEs) in the business unit, and GTM team
--- Proactively identify and manage dependent tasks between multiple teams and multiple geographic regions as necessary
--- Coach teams to identify project issues and address project blockers effectively. Lead efforts to manage and support conflict resolution across priorities and squads.
--- Develop key performance indicators and lead monthly program review with business stakeholders to report on and facilitate conversations regarding KPI status, progress, resources, and risks.
--- Establish and maintain trusted advisory relationships with sales, support, marketing, product managers, and stakeholders.
--- Ensure that new product launches are well coordinated, effectively released and ultimately result in market success
--- Ensure proper hand off post launch to Support, Customer Success, and Product Operations owners, and confirm goal tracking
--- Coordinate with Project Managers across business units for cross-product programs, transparency and roadmap alignment
--- Evangelize the GTM Framework, owned by GTM Director of Program Management, and contribute to ongoing process improvement
Qualifications
--- Bachelor's Degree
--- 5+ years of experience and proven track record in hands-on managing complex technical project and/or program management experience as a Program Manager or Senior Project Manager
--- Proven leadership presence and success in facilitating global team collaboration
--- Ability to handle multiple divergent priorities in a fast-paced environment.
--- A positive outlook with the passion for making things better at every opportunity.
--- Ability to work through differing viewpoints while contributing consistently and positively in a dynamic, fast-paced work environment
--- Ability to manage decision-making processes and foster an environment of healthy team debate and collaboration
--- A demonstrated ability to independently solve ambiguous problems
--- Effective in partnering with leadership to promote a collaborative and high performing environment
--- Solid time management, facilitation, communication, and interpersonal skills

This employer is a corporate member of
myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,
students, inclusive employers & anyone who believes in workplace equality.

Keywords: myGwork, Chicago , Program Manager - Go To Market, Executive , Chicago, Illinois

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