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General Manager at Meadowbrook Farm

Location: Lisle
Posted on: May 16, 2022

Job Description:

The Pennsylvania Horticultural Society-General Manager at Meadowbrook Farm-Tue, 05/10/2022 - 9:42amThe General Manager will be based at PHS's Meadowbrook Farm in Abington, Pennsylvania, a free public garden where visitors can enjoy acres of plant life against a backdrop of an historic estate.The successful candidate will have a proven track record in customer service and visitor experience, including experience in budget management, operations, and public relations. The general manager must possess an outgoing, vibrant, engaging personality, be recognized for exceptional organizational planning, team management, verbal, and written communication skills, be cool under pressure, and have a professional demeanor. The general manager must excel at building and nurturing relationships. An appreciation for horticulture and an ability to connect with visitors of all ages, personalities and interests is key to success.The position reports to the Director of Public Gardens and Landscapes and collaborates with PHS team members based at Meadowbrook Farm and PHS's 20th Street offices, including but not limited to staffers from marketing, activation, development, administration, and finance. The position is full-time with benefits; weekend/evening work will be required on occasion.ESSENTIAL FUNCTIONS:--- Responsible for successful day to day operations and all aspects of visitor services and site operation at Meadowbrook Farm.--- Ensures the site is welcoming to visitors and that all MBF staff maintain the highest standards of customer service. Interacts successfully with visitors of varying ages, abilities and knowledge levels and recognizes the importance of giving each visitor an enjoyable experience.--- Self-motivated and able to work independently - is able to produce under tight deadlines, successfully handle multiple projects, demonstrate excellent organizational skills, and be willing to accept constructive feedback.--- Able to keep track of numerous details related to bookings, events, schedules, and other operational details in a systematic and effective way while balancing competing priorities.--- Once the Estate is open to the public (currently closed for maintenance projects), provides occasional tours of the estate and formal or informal orientation talks to groups when volunteers are unavailable or as needed.--- Coordinates with PHS's Activation team to plan and organize public programs for the site that are mission related and/or engage the community.--- In collaboration with relevant PHS staff members, ensures good maintenance of all physical features: deer fence, automatic gates, pathways, parking lots, patios, and other hard surfaces, pools, ponds, water features, buildings operating systems (HVAC, Heating, Plumbing, etc.) as well as vehicles, equipment and machinery--- Collaborates on annual budgeting process and manages budget across the year.--- Oversees execution of procurement and delivery of live plant material orders for Meadowbrook Farm, collaborating with PHS's Procurement and Design Team.--- Coordinates with PHS's marketing team to gather relevant data on visitor numbers, volunteer hours and similar statistics, as requested.--- Supports the Head Gardener and their team on horticultural matters, as needed.--- Other related duties as necessary or assigned.ADDITIONAL INFORMATION--- Occasional trips to PHS's headquarters in Philadelphia, Pennsylvania may be required.--- Must be able to lift 50 pounds, work in bending and standing positions for extended periods, work in adverse weather conditions.--- Must be committed to the mission of the Pennsylvania Horticultural Society--- Working knowledge of horticultural practices, materials, and techniques a plus.

Keywords: AMERICAN PUBLIC GARDENS ASSN, Chicago , General Manager at Meadowbrook Farm, Executive , Lisle, Illinois

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