Operations Manager - Chicago Airports
Company: Hudson Group
Location: Chicago
Posted on: May 16, 2022
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Job Description:
Located in Chicago AirportsGROW WITH US!Hudson is North
America's leading travel retailer. For over 30 years, Hudson has
met the needs and wants of travelers in more than 1,000 duty-free,
duty-paid, and food & beverage stores. We couldn't serve our
customers, landlords, and partners in airports, commuter terminals,
hotels, and casinos without the continued support of our greatest
assets: our team members. We're dedicated to hiring and training
exceptional team members, who are committed to serving the customer
as the Traveler's Best Friend. We strive to ensure we're fulfilling
our team members' career potentials through training,
skills-development, and career pathways - as our team members grow
and succeed both personally and professionally, so does Hudson.What
We Will Offer You:--- A 20% off Hudson Employee Discount--- A 50%
off Hudson Food & Beverage DiscountThis Operations Manager Job Is
For You, If You Would Enjoy:--- Assisting the General Manager in
executing the day-to-day activities in support of the strategic
planning initiatives to ensure a productive and profitable
operation--- Helping to promote an overall corporate image of
excellence through strong work ethic, leadership by example---
Providing consistent delivery of excellent customer service and
store visual presentation--- Working at the Chicago O'Hare
International AirportYour Team is counting on you as an Operations
Manager to:--- Provide flexibility to work any shift, any day of
the week, including weekends & holidays--- Work a full-time
scheduleOperations Manager Job Duties:--- Assist the General
Manager in maximizing sales and profits by meeting and exceeding
sales budgets while minimizing shrink.--- Assists the General
Manager in recruiting and developing quality staff at all levels.
Provides input to location succession planning.--- Provides
leadership, effective management and training for staff.--- Ensures
communications from home office and the General Manager is
delivered to all staff levels.--- Ensures full adherence to all
company policies and procedures.--- Implements and enforces
controls that protect the company's assets from internal and
external shrink.--- Ensures over-all floor coaching and supervision
is delivered consistently to ensure excellent customer service.---
Completes on a timely basis all administrative work as assigned by
the General Manager, (i.e. scheduling, back office
administration).--- Performs daily/ weekly operational audits.---
Ensures adherence to all promotional programs and reports
deficiencies in compliance to the General Manager.--- Demonstrates
excellent product knowledge and visual merchandising skills---
Performs daily inspections in each store to ensure company
standards in visual presentation, stock replenishment and
housekeeping are maintained.--- Fulfills all responsibilities of
General Manager in his/her absence including responsiveness to
landlord and home office requests.Required Qualifications:---
Leadership qualities and demonstrated organizational skills.---
Excellent time-management skills and problem solving abilities.---
Strong interpersonal skills with an ability to interact with
diverse personalities.--- Ability to multi-task.--- Able to lift up
to 40 lbs.--- Able to stand and walk throughout the shift--- High
School Diploma or Equivalent; Associates degree or above
preferred--- Have a Driver's License--- Two years of previous
retail management experience. Multi-store management experience
required for multi-store locationsSome of our company-offered
benefits for you and your family include:--- Health & Well Being:
Medical/Dental/Vision Insurance--- Paid Time Off--- Various
Personal and Parental Leave Programs--- Universal Life Insurance---
Retirement Programs & Matching Employee Contributions: 401K &
RRSP--- Employee Recognition & Anniversary Programs--- Training,
Development, and Growth Opportunities--- Tuition Assistance &
Scholarship ProgramsFor additional information on our benefits,
please visit: https://www.hudsongroup.com/careers/our-perksHudson
is an Equal Opportunity Employer of all qualified individuals. All
employment decisions are made without regard to age, race, color,
religion, sex, sexual orientation, national origin, citizenship,
disability, military leave or veteran status, genetic information,
or any other status protected by applicable federal, state or local
law. We are committed to creating an inclusive workplace in which
we value diversity and unique experiences, backgrounds and
identities.All offers are contingent upon successful completion and
passing of background checks and/or employment verification
results. Note to staffing agencies: Please do not contact Hudson
(including the recruitment team or any hiring managers) regarding
this position with candidates. If assistance is needed in filling
any position for Hudson, a member of our recruiting team will reach
out directly.#AF123QA
Keywords: Hudson Group, Chicago , Operations Manager - Chicago Airports, Executive , Chicago, Illinois
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