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Injury Coordinator - Case Management REMOTE position

Company: Rising Medical Solutions
Location: Chicago
Posted on: May 16, 2022

Job Description:


We are looking for a Medical Administrative Assistant/Coordinator to join our team. Are you someone who thrives in a fast-paced environment where your time management, attention-to-detail, and communication skills are put to good use? We might have the perfect entry/mid-level opportunity for you. Join our medically-based concierge service and early intervention program and help impact injured workers lives by coordinating services, providing resources to our constituencies, and helping p

  • Manage and/or assign files to appropriate staff member and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers.
  • Set up files in all appropriate systems; assign files, when applicable, to the nurse.
  • Maintain responsibility of an individual caseload.
  • Maintain appropriate electronic and paper files.
  • Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.).
  • Identify, maintain, and update participating providers.
  • Answer incoming calls, and direct the call appropriately.
  • Process all documents using computer, copier, and scanner.
  • Search and copy the appropriate internal criteria guidelines, when appropriate.
  • Work as part of a team to meet turn-around time for the set activity.
  • Keep supervisor advised of any problems or delays.
  • Continually improve job skills and knowledge of all company products and services as well as customer issues and needs, through ongoing training and self-directed research.
  • Adhere to company policies, procedures, and reporting requirements.
    • Experience in any of the following disciplines a plus - CNA, Medical Assistant, Physical Therapy Aide, Workers' Compensation/Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager
    • Bilingual (English/Spanish) (a plus!)
    • Experience with workers' compensation or disability (a plus!)
    • Intermediate computer and internet skills (will work with programs including MS Word, Outlook, and Excel)
    • Basic knowledge of/ability to read medical reports (knowledge of medical terminology preferred)
    • The ability to research evidence-based guidelines
    • An understanding of workflow guidelines and follow as necessary
    • Proficient verbal/telephone and written communication skills
    • A high level of efficiency, ability to maintain rapid workflow
    • An aptitude for learning, organization skills and the ability to follow systems and procedures
    • A time-management mindset, along with planning, and prioritization skills
    • The ability to work independently as well as part of a team
    • The ability to express empathy with injured and/or disabled people
    • A customer service mindset
      • Competitive base salary, profit sharing, 401k matching, generous time off, and career growth opportunities
      • Traditional first shift schedule
      • Opportunity to make a difference in reducing health care costs and increasing the value of health care to individuals and their employers.
      • Daily interaction with some of the most talented people in the medical cost-containment industry

Keywords: Rising Medical Solutions, Chicago , Injury Coordinator - Case Management REMOTE position, Executive , Chicago, Illinois

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