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Credit Controller Manager - Chicago, IL

Company: Universal Granite & Marble
Location: Chicago
Posted on: May 16, 2022

Job Description:

Job DescriptionUGM is looking to hire an experienced credit controller to expertly manage the collection of Accounts Receivable, resolution of account queries, issue credit notes and ultimately manage the all the Customers Accounts. This position will entail working with customers in the stone industry (fabricators, custom home builders, contractors, interior designers, and remodeling contractors). The credit controller is also responsible for the management of debt recovery, which may involve stopping the delivery of services or undertaking legal action in the case of non-payment by the debtor, Working with external collection agencies and credit insurance or credit rating agencies.Credit Controller duties and responsibilities Credit controller will report to the Vice President Finance at UGM Corporate office at Chicago, IL.The important duties and responsibilities for a Credit Controller includes:

  • Monitor a credit control system in collaboration with sales and marketing, finance and executive team members of all 6 UGM locations.
  • Evaluating new credit requests and conducting client credit checks
  • Responsible for ensuring customers submit payments on time while maintaining a high level of customer retention, follow up on collections by email/mail/phone calls.
  • Reconciling complex accounts that have been escalated from the AR team of all UGM locations.
  • Monitoring debtor balances to ensure a reduction in debtors DSO (Days Sales Outstanding).
  • Ensuring credit and collection policies and procedures are followed within your team.
  • Liaising with customers, as well as internal personnel including the sales team.
  • Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
  • Negotiate repayment plans with consumers when necessary and set payment terms and conditions accordingly.
  • Maintain loan records, Credit applications, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
  • Report any payment issues to management or the appropriate team.
  • Follow up on overdue invoices and payments and implement company collections procedures regularly with location VP and sales team
  • Look for ways to improve debt collection processes.RequirementsPreferred qualification:
    • Bachelors degree in accounting, finance, mathematics, or business-related field of study.
    • Competence in Microsoft Office products, and accounting systems.
    • Prior experience with Credit control & collection process.
    • Strong analytical skills and attention to detail.
    • Ability to reconcile complex accounts and have excellent attention to detail.
    • Calm, confident manner to handle potentially uncomfortable conversations.
    • Ability to hold personal client information in the strictest confidentiality.
    • Familiar with collection calls, lien against property, litigation for debit, Federal Rights.Hours: Monday Friday 8:00am 4:30pm Job Type: Full-time salary positionBenefitsAttractive pay with Paid benefits : PTO, Medical, Dental, Vision, Life insurance, 401(k) and Life Insurance.

Keywords: Universal Granite & Marble, Chicago , Credit Controller Manager - Chicago, IL, Executive , Chicago, Illinois

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