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Business Analyst Competency Director

Company: Datasource Consulting, an EXL company
Location: Chicago
Posted on: June 25, 2022

Job Description:

The Business Analyst Competency Director will provide leadership, management, coaching and vision necessary to ensure that the company has an effective BA consulting services delivery strategy, methodology, vendor partners, processes, procedures, people and systems in place to effectively manage the practice. Success is determined by client satisfaction, consultant productivity and development, competency growth, attainment of contract renewals and project delivery. The scope may also include driving and participating in discovery and design sessions and be involved in all aspects of data management implementations. This includes translation of architecture and design documentation into configured solution components, including data models, mappings, rules, reports, and more. The Business Analyst Competency Director will have the opportunity to engage with clients utilizing all aspects of a Data Management organization including Data Governance, Data Quality, MDM, Business Intelligence, Data Engineering and Architecture, and must be able to work well in multi-functional and multi-geography project teams. *This position may require travel to client sites in the U.S. (when safe to do so).*It is a current company policy that our employees be vaccinated against Covid.Responsibilities:BA/ Analytics Operations

  • Create and update strategy for augmenting the capabilities of the organization to deliver effective BA consulting services
  • Develop, update and maintain BA services delivery methodology and templates
  • Manage the development and acquisition of new software/tools to enable more effective management and delivery of BA services engagements
  • Stay current on new BA practices and software
  • Determine the vendors to form strategic alliances and help with establishment of partnerships
  • Implement, configure and maintain hardware for test instances of BA software
  • Participate in the creation and management of engagement proposals and proposal templates
  • Provide support to the sales team for new customer opportunities and new opportunities with existing customers
  • Assist with the recruiting of new employees and contract resources
  • Develop and administer training and coaching of consultants on the methodologies for your competency area.
  • Build knowledge base to support consultants in the field
  • Market delivery capabilities by writing articles and delivering presentations to user groups and conferences
  • Contribute to the corporate knowledge base and document repository to increase the efficiency and effectiveness of delivery for your practice area BA Services Delivery
    • Oversee delivery of BA services for our engagements, including architecture, adherence to standards & development processes, reusability, and conformance
    • Work with Sales, Delivery, Resource Management and other Competency Leads to ensure proper resource planning for projects and resource augmentation opportunities
    • Ensure consultants are trained on the development standards, templates and processes prior to the start of their customer onboarding
    • Provide expert level consulting when required on projects
    • Work closely with customer BA leads to provide guidance
    • Support engagements by facilitating vendor technical support, answering questions, challenging assumptions and recommending changes
    • Work with VP of Resource and Delivery to conduct post project auditsManagement
      • Responsible for career planning and reviews of direct reports
      • Provide oversight of employee consultants and performance feedback
      • Provide oversight of contractors
      • Schedule project resources
      • Establish periodic technical screening processAbilities:
        • Business architecture understanding and/or experience
        • Experience establishing business value goals and measuring against those goals for IT programs
        • Experience right-tracking engagements/projects when requirements aren't well-defined or mis-aligned
        • Experience managing within a consulting organization
        • Advanced understanding of Enterprise Data Management concepts (MDM, Data Quality, Data Warehousing, Business Intelligence, Big Data, Cloud, Data Modeling)
        • Display a strong executive presence with the ability to be an effective trusted advisor
        • Excellent written and verbal communication skills as well as presentation skills
        • Strong SQL skills
        • Demonstrate critical thinking, logical and analytical problem-solving
        • Lead small teams while navigating politics in large client environments
        • Ability to multi-task, prioritize and meet aggressive deadlines
        • Ability to travel for client engagements (as safe and appropriate)
        • Demonstrates ability to create new and innovative solutions to problems that have previously not been encountered
        • Excels in a fast paced, agile environment where critical thinking and strong problem-solving skills are required for successExperience:
          • 10+ years of Enterprise Data Management experience
          • Minimum of 8+ years in a Sr. Business Analyst role
          • 5+ years of consulting experience
          • 5+ years of experience leading offshore teams
          • Practical experience in at least 4 of the following areas:Data Integration/MovementBusiness IntelligenceData QualityCloud PlatformsMaster Data ManagementBig DataData GovernanceBusiness and Data AnalysisData Modeling
            • Extensive experience in identifying and documenting business requirements in a data management environment, including use of joint application design facilitation or other requirements gathering techniques.
            • Experience in coaching others in gathering requirements and building user stories, backlogs, and BRDs
            • Ability to manage multiple people while being engaged on one or more projects
            • Experience leading others to create methodology, templates, check-lists and audit processes
            • Experience creating process and interviewing as part of recruiting
            • Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms and complex business concepts in technical terms

Keywords: Datasource Consulting, an EXL company, Chicago , Business Analyst Competency Director, Executive , Chicago, Illinois

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