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Partnership Engagement Manager

Company: HACE
Location: Chicago
Posted on: June 25, 2022

Job Description:

PARTNERSHIP ENGAGEMENT MANAGER -THE ORGANIZATION HACE is a national non-profit organization dedicated to the advancement of Latino professionals. Since 1982, HACE has served as a resource for Latinos in the workplace and a source of expertise and insight for employers in attracting, retaining, and developing Latino talent. HACE champions Latino professionals and their advancement in the workplace in partnership with employers and educational institutions. We serve Latino professionals and students throughout the U.S. Visit www.HACEonline.org for more information.
POSITION HIGHLIGHTS The Partnership Engagement Manager will grow and strengthen HACE's national network by delivering excellent customer service and engagement to corporate partners and HACE members nationally. -Incumbent will be responsible for account management, membership development, and overseeing the day-to-day aspects of our corporate partnerships, working closely with the marketing staff and program managers.
KEY RESPONSIBILITIES -Account Management:

  • Lead the planning and participation of employer meetings and activities
  • Manage and develop metrics, measurements, and surveys to track the impact of HACE's investor relationship efforts
  • Work with program partners and coordinator to ensure engagement and smooth delivery of program and relevant events, via conference calls, meetings, events, etc.
  • Work with HACE team members to ensure employer account deliverables and provide suggestions in order to continuously improve assortment of services
  • Develop a talent sourcing program to match talent with job openings from corporate partners.
  • Track and document all communication and deliver reports through customer relationship management (CRM)
  • Deliver quarterly reports to corporate partners outlining engagement, branding, and recruitment outcomes.
  • Set up monthly call and/or meetings with current partners/sponsors to manage deliverables and expectations
  • Leverage HACE website, LinkedIn, and e-commerce technology to engage employers and increase their visibility
    Membership Outreach:
    • Working with the marketing department, responsible for increasing membership for HACE nationally through HACE website, resume database and social media
    • Welcome, meet or call with HACE members to engage them with our programs
    • Develop and manage a resume database and referrals to employer partners
    • Collaborate with HACE staff, Board of Directors, Junior Board and Volunteers in developing protocols with fundraising prospects
    • Attend employer and community events in order to recruit and connect with members
    • Create ongoing engagement opportunities for members and targeted invitations and outreach campaigns
    • Work closely with Marketing and Program Managers to ensure program and recruitment goals are met
    • Analyze qualitative and quantitative feedback from participants to identify successes and lessons learned
    • Utilize communication with multiple social media tools including Facebook, LinkedIn, Twitter, YouTube, and Flicker to increase member engagement and collaboration. Program Support:
      • Assist Director of Strategic Partnerships to identify prospect companies and create follow up meetings with potential corporate sponsors and participants of HACE related programs
      • Contribute to the execution and planning of HACE program training sessions and key events when applicable
      • Collaborate with HACE staff, Board of Directors, Junior Board members and pertinent Advisory Boards in planning fundraising events and information seminars
      • Help to develop compelling marketing messages and campaigns - -Community Activation:
        • Support HACE's mission and services by providing volunteer coaching and by serving as a media consultant to its various members and channels
        • Serve as a representative of HACE at fundraisers, professional networking events, relevant conferences and college campuses
          QUALIFICATIONS
          • Bachelor's Degree, 3+ years of account management experience; consulting, HR or Diversity experience a plus.
          • Bilingual in Spanish and English preferred.
          • Demonstrated ability in managing customer relationships and community programs.
          • Passionate about empowering Latino community, and creating more inclusive, diverse organizations.
          • Proven ability in handling multiple tasks in a fast-paced environment, comfortable with minimal direction, entrepreneurial, proactive spirit, like to build things.
          • Seek perspectives from, and contribute to considerations of colleagues in other areas of responsibility such as sales, programs, marketing and organizational strategy.
          • Have experience working closely with senior leadership, with strong communication and presentation skills.
          • Exceptional customer relationship skills, with strong project management and execution skills.
          • Excellent verbal, written, and interpersonal communication skills.
          • Demonstrated experience with online application tools and social media.
          • Position is remote but may require domestic travel, 5-10%, flexibility to attend early morning, evening and weekend events. -Reports to: HACE's Director of Strategic Initiatives & Partnerships

Keywords: HACE, Chicago , Partnership Engagement Manager, Executive , Chicago, Illinois

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