Business Effectiveness Consulting Director, Data & Analytics

Company: CNA Insurance
Location: Chicago
Posted on: August 7, 2022

Job Description:

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.JOB DESCRIPTION:Manages the implementation of change management projects for the Analytics and Data Model Office (ADMO), including stakeholder management, leadership alignment, organizational development, culture and communication.Essential Duties & ResponsibilitiesPerforms a combination of duties in accordance with departmental guidelines:Assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues. Drives effective balance of consistency and unique team needs.Prepares deployment of organization changes while aligning organization and business processes. Develops plans that include time line and deliverables. Identifies and tracks progress to plan and takes action as necessary if risks arise.Drives development of communications plans, including coaching senior business executives in effective means of communication with stakeholder groups.Prepares and implements communications for cross-functional audiences at all levels of the organization through email, web, and print media. Assists team members with customizing communications for their audience-specific needs.Mobilizes change network including implementing communications with stakeholders.Assists with the development and execution of the overall project communications strategy and plan.Identifies structure and governance for change management. Facilitates cross team sharing of best practices and lessons learned.Measures change process and executes business readiness assessments and activities (surveys, focus groups, etc.)May perform additional duties as assigned.Reporting RelationshipTypically AVP and aboveSkills, Knowledge & AbilitiesPrior communications experience in a corporate environment, preferably with an emphasis on major transformational projectsExcellent verbal and written communication skillsExcellent project management skillsAbility to quickly understand and adapt to an organization, including its people and processesAbility to drive to best solutions, manage to deadlines and produce quality deliverables, striking the right balance between consensus and setting directionThorough business background and an understanding of transformational effortsProven and demonstrated knowledge of communications best practices related to change management endeavorsAbility to work and communicate well with all management levels and cross funtional project teamsHigh-level of integrity with regards to confidential informationDemonstrated leadership with regards to problem solving and corporate initiatives related to communication and change managementThe ability to effectively interact with and influence senior leaders to facilitate decisions and actionsExperience conducting a variety of assessments (e.g. change readiness, stakeholder, risk, learning needs) and developing action plans as appropriate.Creative problem-solving ability and a consultancy mindsetProficient use of Microsoft Office applications especially PowerPoint and ExcelEducation & ExperienceBachelor s degree with Master s preferred in Human Resources, Organizational Development, or equivalent.Minimum of 10 years of experience with communications, business process redesign, organizational development, project management, and process improvement.

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Keywords: CNA Insurance, Chicago , Business Effectiveness Consulting Director, Data & Analytics, Executive , Chicago, Illinois