Operations Manager
Company: Bowlero Corp
Location: Woodridge
Posted on: August 8, 2022
|
|
Job Description:
Overview:
Imagine your ideal job. Now add bowling. And arcade games. And
parties every day of the week. This isn't any ordinary office; it's
the beginning of a bowled new career as a Restaurant/Hospitality
Manager with Bowlero Corp. -Our Restaurant/Hospitality Managers
assist the General Manager with all aspects of the center and its
management. In the General Manager's absence, they're the ones who
hold down the fort, assuming responsibility for all center and
floor management, from entertainment to Food & Beverage to the
property and its equipment as a whole. Amid all their day-to-day,
our Restaurant/Hospitality Managers maintain an unwavering
commitment to guest satisfaction and a dedication to developing the
team's hourly staff. If you've ever thought of becoming a General
Manager at one of our centers, then the Restaurant/Hospitality
Manager is a great place to start. -ESSENTIAL DUTIES: Get a glimpse
of all you'll experience as a Restaurant/Hospitality Manager - - -
- - - - - - -MAKE GUESTS PRIORITY #1 Be a champion for our guests,
consistently delivering exceptional service, soliciting valuable
feedback, and actively addressing and resolving guest
complaintsNEVER STOP IMPROVINGContinually hone our operational
execution; schedule staffing levels to meet your center's needs and
maximize the guest experienceTAKE EVERY OPPORTUNITYCapitalize on
all business opportunities in your market area by executing our
marketing strategies to drive sales (leagues, open play bowling,
etc.)PARTNER WITH LEAGUESDevelop and maintain a good relationship
with league bowlers and officers to help grow our league business;
adhere to league formats, distribute league announcements, and
perform other administrative duties associated with our leagues
ASSEMBLE AN ALL-STAR TEAMRecruit, hire, train, and schedule a
talented team of hourly center staffSHOW OFF THOSE MANAGEMENT
SKILLSLead the team and influence them through effective
motivation; leverage the individual strengths of your team members
to ensure guest satisfaction and maximize center productivity;
delegate, delegate, delegate...BRING YOUR F "A-GAME"Oversee the
management and growth of your center's Food & Beverage program;
provide ongoing training and supervision of your center's daily F
operations to ensure our corporate initiatives and standards are
executed consistently -WHO YOU AREAs committed member of our team,
you're ready to fill in for your center's General Manager as
needed. Your guest service sensibility is as strong as your
interpersonal and communication skills. You're flexible enough to
support the center through extended workdays, in addition to being
able to work nights, weekends, and holidays. What's more, you're a
dedicated team player who's great at developing the talents of your
team, and you're looking to ultimately take the next step towards
becoming a General Manager. DESIRED SKILLS: Check out the desired
skills below and see if you have what it takes to join our
world-class team2+ Years of Management ExperienceBachelor's
DegreeThe ability to supervise center operations staffStrong Team
PlayerExceptional "People Developer" Customer Service ProKnowledge
of POS register systems - THE BOWLERO CORP TEAMBowlero. Bowlmor
Lanes. AMF. Our family of brands features the best in bowling
entertainment and events at 300 striking locations nationwide. And
now, with the PBA (Professional Bowlers Association), we're
bringing bowling to the world. We're committed to diversity,
dedicated to our guests, and devoted to making the work-life
experience a joy for one another. Because when work is this much
fun, it doesn't feel like work at all. Join our team of over 8,000
associates, and discover what it means to live the #BowledLife.
Keywords: Bowlero Corp, Chicago , Operations Manager, Executive , Woodridge, Illinois
Click
here to apply!
|