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Fast Casual General Manager- New Lenox

Company: Do-Rite Donuts - New Lenox (1245)
Location: New Lenox
Posted on: August 8, 2022

Job Description:

Do-Rite Donuts & Chicken is a Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches. We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted.The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH. ALL. DAY.We believe in people. We believe in treating our guests and staff well.EOE. We participate in E-Verify / Participamos en E-VerifyFast Casual General Managers lead and direct all facets of a fast casual restaurant s business including but not limited to driving sales, managing costs, and growing the business; leading and developing all front of house (FOH) and back of house (BOH) hourly and management teams while fostering our Culture of Caring; and consistently delivering an exceptional guest and employee experience.Essential FunctionsLead and direct all facets of a restaurant s business, ensuring effective and efficient day-to-day and long-term operations including but not limited to driving sales; managing costs; growing the business; leading and developing the front of house (FOH), back of house (BOH) and the management teamsProvide guidance and leadership to hourly and management teams while fostering our Culture of CaringOrganize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experienceRespond immediately and effectively to guest and employee needs and feedbackMaintain proficiency in job functions of all FOH and BOH positions and provide active back-up support when business needs requireManage costs, drive sales and grow the business in support of financial goalsPartner with management team to interview, hire, onboard, train, schedule, supervise and develop all FOH and BOH hourly employees (including proficient use of online applicant tracking, training and other HR systems and tools)Schedule, supervise and develop the management team; and partner with recruiters, trainers and divisional leaders to interview, hire, onboard and train new management team membersMonitor, address and document individual employee performance (including hourly and management teams) through ongoing feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment terminationPerform opening sanitation checklist, pre-shift line check and shift walk-throughsBalance, pare and maintain security of all cash banks (not applicable for Big Bowl Chinese Express)Prepare for and conduct pre-shift and other employee meetingsEnsure repair and maintenance needs are addressedPrepare food samples and ingredients for menu items as neededUnderstand and respond knowledgeably to questions about the restaurant and menuUnderstand and follow the food allergy procedure and special orders/restrictionsEnsure proper food storage, quality and presentation standards, including temperature controlsMonitor and ensure the restaurant and the team s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements (including but not limited to safety and sanitation regulations and alcohol management) and represent the restaurant and Company in interactions with legal and regulatory authoritiesPerform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveriesWork a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites as neededTravel overnight occasionally as neededSafely and effectively use and operate all necessary tools, utensils, equipment and software (for example, restaurant management software, etc.)Effectively communicate in order to perform and follow job requirements in written and spoken directionMultitask calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable light, noise and temperature levelsMove and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 poundsStand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesModel and promote teamwork across all teamsUse tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesyOrganize and conduct periodic informational seminars for employeesSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookOther duties assigned as neededINDMANAGE

Keywords: Do-Rite Donuts - New Lenox (1245), Chicago , Fast Casual General Manager- New Lenox, Executive , New Lenox, Illinois

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