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Senior Technical Project Manager

Company: Epsilon
Location: Chicago
Posted on: August 8, 2022

Job Description:

Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate, and prove measurable business outcomes. Powered by CORE ID -, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty, and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
We are looking for a passionate and experienced Senior Technical Project Manager (TPM) to be part of the Epsilon Product Engineering Project Management Office. The Senior TPM supports Epsilon's efforts of evolving our marketing technology suite of SaaS products. The Senior TPM is responsible for driving continuous operational excellence in delivering a set of capabilities across our suite of products. The Senior TPM is responsible for driving continuous operational excellence in delivering a set of capabilities for Epsilon PeopleCloud Discovery and Prospect products. Epsilon PeopleCloud is an ID-based insights platform for planning growth strategy and optimizing media. Epsilon PeopleCloud Prospect is a privacy safe clean room. A Senior TPM must be able to work independently, troubleshoot issues as they arise, adapt to the agile environment, and clearly communicate all stages of the initiative to key stakeholders. Excellent and versatile communication skills: can you understand a technical walkthrough and explain it in plain language to others?
Qualifications
About the Opportunity
We are looking for a passionate and experienced Senior Technical Project Manager (TPM) to be part of the Epsilon Product Engineering Project Management Office. The Senior TPM supports Epsilon's efforts of evolving our marketing technology suite of SaaS products. The Senior TPM is responsible for driving continuous operational excellence in delivering a set of capabilities across our suite of products. The Senior TPM is responsible for driving continuous operational excellence in delivering a set of capabilities for Epsilon PeopleCloud Discovery and Prospect products. Epsilon PeopleCloud is an ID-based insights platform for planning growth strategy and optimizing media. Epsilon PeopleCloud Prospect is a privacy safe clean room. A Senior TPM must be able to work independently, troubleshoot issues as they arise, adapt to the agile environment, and clearly communicate all stages of the initiative to key stakeholders. Excellent and versatile communication skills: can you understand a technical walkthrough and explain it in plain language to others?
Duties And Responsibilities

  • Work across the organization to manage initiatives, new market entry, new customer setups, partner integrations, and continuous process improvement efforts
  • Collaborate with multiple teams to enhance current capabilities and drive the execution of the product roadmap and evolution (including concept, development, feature enhancements, production service level agreements, and priority tradeoffs)
  • Facilitate recurring meetings with stakeholders and leadership to review progress, cross- product dependencies, configurations, risk mitigations and action plans for resolution
  • Maintain a clear and reasonable vision of "next steps" and the "big picture" during meetings, capture and distribute action items and follow up post meeting
  • Organize and maintain centralized repository of program/project related information
  • Partner with Engineering and Product Management leads to ensure alignment with engineering and product priorities
  • Hold cross-functional teams accountable through influence
  • Integrate change management plans with program and project plans
  • Streamline processes, simplify execution, track, and manage quarterly goals
  • Work closely in partnership with:
    • Product Management to understand upcoming roadmap priorities
    • Scrum Masters to understand dependencies, traction, and risks
    • Engineering to establish architectural runway needed to achieve the product roadmap and operational scalability of the existing platform
    • Sales, Delivery, Data Partnerships and Product Leads to track upcoming client integrations and pipeline
    • Work with and align external products, platforms, delivery teams on cross dependencies, expectations, and issue resolution
    • Manage cross-program initiatives and multiple projects
    • Work across multiple time zones with distributed international teams Qualifications
      • Capable of earning trust and influencing stakeholders without formal authority to required results
      • Experience working in a complex, matrixed environment, managing multiple stakeholders, with demonstrated experience delivering within an agile framework
      • Skilled listener and communicator, both verbally and written, who can engage colleagues and stakeholders with confidence
      • Experience troubleshooting issues with excellent problem-solving skills, including appropriate communication and resolution
      • Comfortable working in an adaptive environment where change is embraced, and priorities shift due to industry, product, or user needs
      • 6 to 9 years project management experience in software or product development with increasing level of responsibility, preferably in a product organization, MarTech or AdTech
      • Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications
      • Experience with Scaled Agile Framework, is a plus
      • Experience in the Digital Ad space is a plus Additional Information
        When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
        • Culture:
        • DE&I:
        • CSR:
        • Life at Epsilon: Great People Deserve Great Benefits
          We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
          Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
          Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
          #LI-MB1
          REF157879Q

Keywords: Epsilon, Chicago , Senior Technical Project Manager, Executive , Chicago, Illinois

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