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Product Manager - Operations

Company: Infinity Consulting Solutions
Location: Chicago
Posted on: September 25, 2022

Job Description:

TITLE: Product Management - Operations


Location: Chicago, IL

The Product Manager - Operations will be responsible for engaging with operations stakeholders & supporting groups to proactively identify opportunities, gather requirements, evaluate business cases, identify portfolio, develop roadmap, prioritize backlog, manage delivery using agile methodologies, etc.

What You'll Do:



Engage with operations, central services, supply chain / procurement teams, etc. in evaluating repair management process & application improvement opportunities


Lead order management, shop management & procurement functional process design


Develop and oversee operations product roadmap


Conceptualize process design / functionality changes, automation capabilities, etc. to address gaps


Evaluate and propose solutioning options including custom development, packaged applications / COTS, etc.


Identify, deploy & manage portfolio of tools to manage solution effectively


Evaluate needs & set up the operations product group


Coordinate with operations and operations support team stakeholders to oversee continued transformation of operations processes


Work with process owner to prioritize operations project & enhancement backlog for internal / 3rd party product teams


Manage product backlog and oversee execution of scrum processes


Engage with development teams, 3rd party vendors and applications / SaaS providers in developing functionalities to cater to business requirements


Establish & monitor KPIs to evaluate process and product effectiveness


Work with IT PMO / scrum master to oversee sprints and manage delivery


Manage testing and deployment of product updates


Other duties as assigned



Skills / Experience You Will Need:



10+ years of experience in ERP (SAP, Oracle, or similar) functional / product support


5+ years of experience in Product Management


Must have excellent O2C, Supply Chain & P2P process knowledge


Experience in manufacturing, Client or similar industry preferred


Experience in automotive repair industry is a plus


Knowledge of lean, six sigma, etc. concepts is a plus


Must have experience in running projects using Agile methodology


Customer relationship focused, process driven, metric focused, results oriented, organized, self-directed


Ability to influence and build relationships


Strong communication and presentation skills


Must be flexible to travel within US & Canada, if needed



About Infinity Consulting Solutions


At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement.


ICS is an Equal Opportunity Employer.

Keywords: Infinity Consulting Solutions, Chicago , Product Manager - Operations, Executive , Chicago, Illinois

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