Client Success Manager
Company: Rise25
Location: Chicago
Posted on: March 19, 2023
Job Description:
Job Details: - -Rise25 is looking for a Client Success Manager
to be the primary client contact with Rise25 clients and to help
with implementing our strategy to help clients to get ROI, clients
and strategic partnerships using done-for-you podcasts and content
marketing. -Job Description: - -You will directly own and nurture
relationships with our client. This role is perfect for you if you
are motivated and rewarded by seeing the results of your
contributions. The right candidate will be a highly structured and
process driven team member that can operate effectively in our fast
paced and dynamic environment. You will have proven expertise in
prioritizing and managing multiple simultaneous projects. Direct
experience in building client relationships, establishing project
strategy and deliverables, managing project resources and client
expectations are requisites. -The ideal person has experience with
business development, strategy or sales because you will be giving
advice to clients on business development, sales, and referral
marketing. -People who would thrive in this position may have the
following experience: business development, accountability
coaching, business coaching, physical trainer or fitness instructor
(you are good at motivating people), or former military background
(you are good at following through on a plan and meeting
objectives). -This is NOT a sales role, but the core responsibility
is holding the client accountable to getting episodes and
interviews done. -Key Responsibilities: - -
Be the project leader and primary
client contact in managing all phases of the strategy behind the
podcast and utilization of the podcast as a tool for business
development.Develop a strong relationship with the client and
provide insight and ideasDevelop new business with existing clients
and/or identify areas of improvementProvide leadership and
direction for day-to-day project operations and provides guidance
to other members of the team (i.e. writers, editors, developers,
etc.) -NOTE: -your primary responsibility will be helping clients
to implement our strategy. We have other team members who will
implement the "done-for-you" elements of our service, namely,
editing podcasts, writing show notes, posting content to the
clients' websites and sharing on social media, etc. -This position
is remote and self-paced. Ideally, we are looking for someone who
can devote at least 20 or more hours per week, but if you have
fewer hours available at least initially, that is OK. -You must be
good at self-direction and taking initiative. In addition, it is
important to us that all of our team members are detail-oriented
and meticulous; therefore, in the application form below, when it
asks for your "favorite vegetable?" please fill in the word
"eggplant." -Required Skills: -
You are quick with communication via
email and phoneYou are nice - we spend a lot of time working so we
want to be on a team with nice peopleYou are passionate about
helping B2B clients to get referrals and clients using podcastsYou
are able to hold clients accountableYou are able to strategize with
clientsBonus points if you have been involved in some way with
podcasting, radio, or other related media activity (but not
required)Must have reliable Internet -Who We Are: -Our content
staff is overseen by former White House Writer and speechwriter
John Corcoran who has also previously written for Forbes,
Entrepreneur, Huffington Post, Business Insider and many more. You
have the opportunity to learn from and be mentored by John
directly, while also working with interesting businesses that want
to get more clients, referrals and strategic partnerships using a
podcast. -Our business development / client success team is
overseen by Dr. Jeremy Weisz, who has been featuring top
entrepreneurs with video interviews since 2010 that include
founders/CEO's of P90X, Atari, Einstein Bagels, Mattel, the Orlando
Magic, Rx Bars and many more on InspiredInsider. He was senior
producer for 6 years at one of the early top business podcasts
helping to put systems in place and to run some of the behind the
scenes operations. -About Rise25: Rise25, LLC is a company on a
mission to help businesses to connect to their ideal prospects,
referral partners and strategic partners using a podcast. -Founded
by a chiropractor turned serial entrepreneur and former White House
writer and speechwriter, Rise25 works with top notch B2B businesses
around the globe, including one of the nation's largest ticket
sellers, consulting firms, law firms, and more.
www.Rise25.com/about -Co-founders Dr. Jeremy Weisz and John
Corcoran were early adopters with the podcasting medium and between
them have over 20 years of experience with podcasting, and Dr.
Jeremy Weisz for 6 years was senior producer at one of the earliest
successful business podcasts. -Why Rise25: -The team at Rise25
prioritizes flexibility, so you can work where and when you want,
as long as you get your job done. Although we have team members all
across the globe, we strive to build a culture of one team working
together toward a common goal. -Monthly Book and Masterclass Club
meetings - One of our core values is to Keep Learning, so we pay
for our entire team to join our Book and Masterclass Club, where we
have monthly meetings to discuss one book or masterclass we have
all read or watched together. -Monthly video team meetings - We
meet as a team once a month to celebrate each member's personal and
professional successes and participate in team-building activities.
-New team member mentoring sessions - Experienced team members meet
one-on-one or in small groups with new team members to help them
get onboarded, answer questions, and welcome them to the
team.Powered by JazzHR
Keywords: Rise25, Chicago , Client Success Manager, Executive , Chicago, Illinois
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