EJD Supply Chain Manager

Company: Ace Hardware
Location: Oak Brook
Posted on: March 20, 2023

Job Description:

Job Description:

The JobAs the EJD Supply Chain Manager, you are responsible for improving the efficiencies, processes, and execution of delivery for Emery Jensen retailers. The goal and focus are to deliver an exceptional experience while optimizing profitability and driving compliance with carriers and Retail Support Centers (RSC's). What you will do... Oversee & support the day-to-day operations of outbound delivery from our 15 Distribution Center's to local EJD Retailers, in conjunction with the company's transportation strategy.Assist the Corporate Logistics Manager in developing a transportation strategy that supports EJD growth that aligns with the organization's goals. (Support to include freight rate negotiations, network design, facilitating regular carrier performance reviews and reporting on key KPI's.)Oversees, observes and provides direction for non-exempt EJD - Customer Service Specialist II and acts as a conduit to support growth and improve overall delivery experience.Responsible for providing professional timely service to Emery Jensen retailers and Territory ManagersEnsuring Standard Operating Procedures (SOP) are followed by outbound shipping teams to EJD customers via LTL, Fleet, and ParcelMake key decisions on resource allocation to ensure effective daily utilization of the network design.Ability to travel to each RSC to support & training Customer Service SpecialistsWhat you need to succeed...Minimum of 3-5 years of customer service experience or a two year degree in a related field plus 1-2 years of transportation, warehouse and project management.Knowledge of RSC operations specific but not limited to outbound.Demonstrated ability to work with a diverse customer base, troubleshooting, multi-tasking, , and functioning fairly independently.Demonstrated ability to interpret policies and procedures.Demonstrated initiative in researching and resolving customer issues/questions.Demonstrated ability to make decisions and exercise good judgment in a changing environment.Knowledge of Department of Transportation rules and regulations.Familiar with Hazard Materials information and regulations.Professional ability to communicate at all levels of organization.Ability to clearly communicate issue resolution to internal and external partners.SAP, Outlook, Excel, Word experience preferred. Report into the Oak Brook, IL office at minimum 2 days per week (Mondays and Wednesdays). #LI-AC1 Compensation Details:$87500 - $100000Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.In addition to providing our employees a great culture, Ace / Emery Jensen Distribution also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 125% of your target opportunity!)Generous 401(k) retirement savings plan with company match at 4% of eligible earnings (from day 1 of your first contribution)Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positionsFlexible working arrangements (Non-Field positions can work from home up to 2 days per week)Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace FoundationAce invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual reviewWe know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise salesWe bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands moreBirth/Adoption bonding paid time offAdoption cost reimbursementEmployee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment eventsIdentity theft protection * Benefits are provided in compliance with applicable policies. We want to hear from you!Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen Distribution is right for you.Equal Opportunity EmployerEmery Jensen Distribution, a subsidiary of Ace Hardware, is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

Keywords: Ace Hardware, Chicago , EJD Supply Chain Manager, Executive , Oak Brook, Illinois