Business Development Manager - Railroad Experience Required

Company: Succession Planning for Railroads Investing in the
Location: Chicago
Posted on: March 20, 2023

Job Description:

• MAIN PURPOSE OF JOB
• 1.1.To position our company as a trusted advisor and supplier to rail transit agencies and contractors
• 1.2.To identify opportunities to gain a greater share of customer wallet
• KEY AREAS OF ACTIVITY AND RESPONSIBILITY
• 2.1.Promote company track infrastructure products in the Midwestern US and Canada
• 2.2.Maintain current customer base while striving to develop new accounts
• 2.3.Maintain recurring sales of core products
• 2.4.Seek new applications to grow sales of new products
• 2.5.Travel as necessary to properly cover key accounts
• 2.6.Develop positive business relationships with all levels of customers, from boots-on-the-ground personnel to C-suite individuals
• 2.7.Keep customers updated on new developments within our product range through sales calls, presentations, and demonstrations to meet their needs
• 2.8.Coordinate the training and/or installation of equipment into the field, utilizing technical support as required
• 2.9.Follow-up on after-sale product performance and demonstrations to ensure customer satisfaction
• 2.10.Address customer complaints, informing management promptly of any situations beyond their control
• 2.11.Develop sales goals and future sales forecasts
• 2.12.Assist with sales training (as needed)
• 2.13.Communicate relevant sales leads to other Account Executives, as discovered
• 2.14.Assist in resolving past due invoices and/or delinquent accounts by communicating with Accounts Receivable
• 2.15.Awareness of competitive marketplace products and merchandizing practices, telegraphing knowledge to upper management
• 2.16.Active participation in sales meetings, conventions, and trade shows
• 2.17.Maintain proper information flow between Sales, Customer Service, and Service Department in aid of sales function
• 2.18.Exhibit a high standard of professionalism and honesty along with responsiveness to customer's requests
• 2.19.Operate at or below budgeted expense allowances, maintaining positive profit level
• 2.20.Travel -50%
• CONTACTS
• Internal
• Company site personnel
• Company business unit personnel
• External
• Customers
• Contractors
• SKILLS NEEDED
• Three (3) to ten (10) years of experience
• Bachelor's degree in Business or Technical field
• Proficient with Microsoft 365 suite
• Experience with Dynamics or similar CRM software
• Customer contacts and awareness of rail transit industry
• Prior success in an account management or business development role
• Ability to quickly absorb and apply coaching
• Effective at questioning and listening
• Disciplined and entrepreneurial working style
• Hands-on mechanical aptitude
• MEASUREMENTPrimary measures of successful performance will be:
• Adherence to opportunity and account management processes
• Generation of leads, and conversion rate
• Number of interactions per accountPowered by JazzHR

Keywords: Succession Planning for Railroads Investing in the, Chicago , Business Development Manager - Railroad Experience Required, Executive , Chicago, Illinois