Strategic Account and Service Vice President - Remote
Company: UnitedHealth Group
Location: Chicago
Posted on: March 20, 2023
Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us and start doing your life's
best work.(sm)This is a leadership position responsible for the
overall strategic management and service of a large and complex
labor employer client. --The position is accountable for the
retention, growth, client satisfaction, the strategic direction of
the account as well as the service experience. -- The Labor
employer client is managed on a day-to-day basis by a team that
includes Strategic Account Executive(s), Client Service Managers,
Service Account Managers and Client Engagement Managers that will
report to the leader in this position.The case that is managed by
this individual will include products that are targeted at serving
the retirees of United Retiree Solutions Group Retiree employers -
both pre and post 65. --You'll enjoy the flexibility to work
remotely* from anywhere within the U.S. as you take on some tough
challenges.Primary Responsibilities:
- Developing, inspiring, and coaching a team that includes
--Strategic Account Executive(s), Client Service Managers, Service
Account Managers and Client Engagement Managers
- Defining and executing a plan that leads to the growth and
retention of the employer accounts in the assigned portfolio
- Building and maintaining relationships with senior leaders who
represent our customer
- Advocating for our client with internal business partners to
ensure we deliver successfullyYou'll be rewarded and recognized for
your performance in an environment that will challenge you and give
you clear direction on what it takes to succeed in your role as
well as provide development for other roles you may be interested
in.Required Qualifications:
- Bachelor's degree or equivalent experience in related
field
- Ability to be licensed within 90 days if not currently
- 10+ years of account management or related experience with 3+
years focused on complex and multi-site accounts
- Experience --working with Union Benefit plans
- Proven excellent communications and interpersonal skills
(internal/external)
- Demonstrated solid influence, collaboration, and listening
skills
- Proven ability to navigate an often ambiguous and complex
organization to resolve customer issues
- Proven solid negotiation and leadership skills
- Proven ability to create a strategic vision and plan its
implementation
- Demonstrated customer-focused skill; ability to work with
employers, consumers, consultants, brokers
- Proven ability to manage complex relationships between
customers and/or consultants and internal company resources
- Proven ability to facilitate relationships with high level
contacts and decision makers
- Ability to coordinate and influence superior customer service
delivery by developing and maintaining strong intercompany
relationships
- Ability to develop and monitor client financial performance
including renewal planning, negotiations, and profitability
levels
- Proven consistently exceeds objectives for profitability and
persistencyPreferred Qualifications:
- Post-graduate degree in Business Administration, Marketing or
related field--
- Insurance License - Health and Life Licensure
- Management experience - ability to lead and inspire a team will
be essential to the success of the individual in this roleSoft
Skills Required:
- Solid strategic focus, analytical, and project -management
skills
- Solid ability to influence with and without authority
- Ability to assess problems and implement solutions based on
sound marketing, operational and financial principles
- Well-developed planning capabilities and a track record in
controlling costs, identifying customer needs and meeting
deadlines
- Excellent presentation skills with the expertise and
sophistication needed to credibly represent the Company in the
context of the company's values and quality commitmentsCareers at
UnitedHealthcare M&R Underwriting & HCE. The Boomer generation
is the fastest growing market segment in health care. And we are
the largest business in the nation dedicated to serving their
unique health and well-being needs. Up for the challenge of a
lifetime? Join a team of the best and the brightest to find bold
new ways to proactively improve the health and quality of life of
these 9 million customers. You'll find a wealth of dynamic
opportunities to grow and develop as we work together to heal and
strengthen our health care system. Ready? It's time to do your
life's best work.(sm)California, Colorado, Connecticut, Nevada, New
York City, or Washington Residents Only: The hourly range for
California, Colorado, Connecticut, Nevada, New York City, or
Washington residents is $33.65 to $67.31. Role is also eligible to
receive bonuses based on sales performance. Pay is based on several
factors including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.-----All employees working remotely will be required
to adhere to UnitedHealth Group's Telecommuter PolicyAt
UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity/Affirmative
Action employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.UnitedHealth Group is a drug - free
workplace. Candidates are required to pass a drug test before
beginning employment.
Keywords: UnitedHealth Group, Chicago , Strategic Account and Service Vice President - Remote, Executive , Chicago, Illinois
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