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Team Manager, Underwriting Support

Company: American International Group
Location: Chicago
Posted on: March 20, 2023

Job Description:

About the role -Reporting to the Operations Manager/COO, this role will be key to the success of our new operating model. You will be managing a team of support staff ranging from Underwriting Assistants up to Associate Underwriters. As we are giving new duties and greater responsibility to team members, your leadership and guidance will be crucial to getting the best from each individual while driving collective performance. You can also make a high-profile impact through your ideas, insight, and ability to enhance processes and systems - the role will involve regular interaction with leaders across AIG, up to the C-Suite.What you need to know

  • Managing the day-to-day operations of the support unit.
  • People management of your team, including hiring, coaching, counseling, development, goal setting and performance management.
  • Promoting teamwork and collaboration in partnership with underwriting and other functional teams.
  • Developing relationships with field and home office underwriting leaders to execute our end-to-end underwriting processes.
  • Communicating and collaborating across AIG to provide solutions/recommendations to achieve organizational success.
  • Recommending how and what performance measurements to collect, then translating data into individual, team, and unit metrics.
  • Reviewing workflows/processes on a semi-annual basis to identify efficiencies and improvements.
  • Attending broker or client meetings as requested by the underwriting team.What we're looking for -You will bring a rounded mix of technical knowledge and people skills, together with a proactive mindset and strong problem-solving ability. You'll also need:
    • 7+years of related Commercial Insurance experience preferred.
    • 3+ years of recent, direct team management experience preferred.
    • A successful track record of recent, direct team management experience.
    • Strong knowledge of program and reinsurance structures.
    • Advanced knowledge of commercial P&C insurance policy forms and regulatory requirements.
    • A combination of commercial P&C insurance rating, coding, and underwriting assistant skills.
    • Strong written and oral communication skills - including the ability to work effectively with senior leaders.
    • Strong analytical, time management and multi-tasking skills.
    • Bachelor's degree preferred.#LI-CYA look at our BenefitsWe're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.We are an Equal Opportunity Employer -American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.To learn more please visit: AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. - If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . - - Reasonable accommodations will be determined on a case-by-case basis.Functional Area:OP - OperationsEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoNational Union Fire Insurance Company of Pittsburgh, Pa.

Keywords: American International Group, Chicago , Team Manager, Underwriting Support, Executive , Chicago, Illinois

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