Maintenance Director
Company: Atria Careers
Location: Glendale Heights
Posted on: May 28, 2023
Job Description:
OverviewWhat's the difference between a job and a meaningful,
rewarding career? The people you serve. When you work at Atria, you
have a front-row seat to the amazing life stories of the wisest
people on earth. What's more, you are part of an extraordinary
company - one that's investing in the future of senior living by
investing in you. Don't just do a job. Be part of an extraordinary
life.Atria is an equal opportunity employer committed to providing
equal employment opportunities without regard to race, color,
religion, sex (including pregnancy), sexual orientation, age,
national origin, disability, genetic information, veteran status,
or any other classification protected by applicable law. -Atria
will not tolerate harassment or discrimination based on any of
these protected classifications.ResponsibilitiesResponsible for
managing a team in the maintenance and preventative maintenance
efforts for an assigned community including the physical aspects of
the building's HVAC, electrical, plumbing, carpentry, painting,
major appliances and amenities, including the management of
appropriate outside vendors and contractors. - Also responsible for
managing the housekeeping and janitorial employees and function in
the communities. - Ensure efforts meet Atria's operational and
safety standards and any applicable laws and regulations. -
- Responsibly manages and supervises all maintenance,
housekeeping, laundry and janitorial personnel including
scheduling, assignment, direction, performance review (including
input on pay adjustments), hiring and discipline consistent with
Company policy.
- Implements and monitors programs to maximize revenue, control
expense, and improve customer satisfaction.
- Manages all of the maintenance needs of assigned community to
ensure the physical condition of the community and contribute to
Atria's annual business goals.
- Manages all customer service requests using the Facility One
work order system; including prioritization and delegation to
assigned staff. - Maintain company customer service standards. -
Follow through to ensure issue is resolved.
- Manages the apartment home turnover and preventative
maintenance programs to maximize the value to the community. -
Assesses the value of damage to the apartment homes that is charged
to departing resident.
- Assists in the development of the annual maintenance operating
budget and manages department expenditures within approved
budget.
- Purchases parts, chemicals, and paint according to our
requirements for national account spending.
- Inspects grounds, buildings and apartment homes on a regular
basis to ensure that all physical aspects of the community are
fully functional at all times.
- Inspects and monitors community and apartment homes to ensure
housekeeping, janitorial and laundry employees are meeting company
standards.
- Implements, or directs the implementation, of all applicable
Atria policies and procedures. - Ensures compliance as needed.
- Negotiates with external maintenance vendors and suppliers as
needed. - Monitors and enforces contract terms via communication
with the Executive Director.
- Ensures compliance with all federal, state and local laws,
specifically Fair Housing regulations.
- May drive company vehicle from community (only if required by
community).
- May perform other duties as needed and/or
assigned.Qualifications
- High school diploma or general education degree (GED)
required.
- Three (3) to five (5) years of multi-family property management
or other building maintenance experience performing the duties of
Maintenance Technician or Maintenance Director.
- Ability to perform basic arithmetic skills such as measurement,
addition, subtraction, multiplication and division in order to do
basic calculations and analysis such as estimating, determining
averages and percentages, and totals.
- Solid performance management skills, including the ability to
communicate performance expectations, document performance
conversations, coach and document performance issues and complete
performance management expectations as guided by the company.
- Demonstrated ability to use independent judgment and discretion
to make decisions designed to achieve company expectations and
goals for the community.
- Basic computer skills, ability to using Microsoft Office and
ability to operate standard office equipment.
- Ability to frequently use general maintenance tools, supplies
and equipment such as, but not limited to, hand tools, pressure
washers, blowers, paint equipment, extractors, pool chemicals, ice
removal equipment, ladders, landscaping equipment, sandblasters and
safety equipment and ability to train others in their safe and
appropriate use.
- Ability to frequently transport up to 60 pounds variable
distances, the mobility and flexibility to use required equipment
and to access and work in confined spaces or at heights in excess
of 8-9 feet.
- Familiar with all types of surfaces and respective
cleaners.
- Experience in carpet cleaning (all types) and upholstery
cleaning.
- Understands Lock Out/Tag Out procedures.
- Understands SDS Sheets.
- Position requires driving responsibilities (may use Company
provided vehicle and/or personal vehicle).
- Must possess valid driver's license.
- Must satisfactorily meet and be in compliance with Atria motor
vehicle policy standards.
Keywords: Atria Careers, Chicago , Maintenance Director, Executive , Glendale Heights, Illinois
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