Clinical Nurse Manager
Company: Palos Community Hospital
Location: Palos Heights
Posted on: September 20, 2023
Job Description:
Clinical Nurse Manager- PH Center for Short Stay Care,
Full-Time, Days - Palos Heights, IL
At Northwestern Medicine, every patient interaction makes a
difference in cultivating a positive workplace. This patient-first
approach is what sets us apart as a leader in the healthcare
industry. As an integral part of our team, you'll have the
opportunity to join our quest for better healthcare, no matter
where you work within the Northwestern Medicine system. At
Northwestern Medicine, we pride ourselves on providing competitive
benefits: from tuition reimbursement and loan forgiveness to 401(k)
matching and lifecycle benefits, we take care of our employees.
Ready to join our quest for better?
Benefits
- Annual Employee Incentive Bonus
- $6,000 Student Loan Repayment ($5,000 part-time)
- $5,250 Tuition Reimbursement per year ($3,000
part-time)
- $1,000 Professional Development per year ($500
part-time)
- $250 Wellbeing Fund per year
Employee Testimonial:
View this video to learn more from the heroes that work at
Northwestern Medicine.
At Northwestern Medicine, every patient interaction makes a
difference in cultivating a positive workplace. This patient-first
approach is what sets us apart as a leader in the healthcare
industry. As an integral part of our team, you'll have the
opportunity to join our quest for better healthcare, no matter
where you work within the Northwestern Medicine system. At
Northwestern Medicine, we pride ourselves on providing competitive
benefits: from tuition reimbursement and loan forgiveness to 401(k)
matching and lifecycle benefits, we take care of our employees.
Ready to join our quest for better?DescriptionThe Manager Patient
Care - Center for Short Stay Care (Endoscopy, Infusion Center, IV
Team, PACU, Pre and Post Op) position reflects the mission, vision,
and values of Northwestern Medicine, adheres to the organization's
Code of Ethics and Corporate Compliance Program, and complies with
all relevant policies, procedures, guidelines and all other
regulatory and accreditation standards.Description
- Helps all employees make the connection between NM values,
their daily work and patient and customer satisfaction. Holds staff
accountable for modeling service standards and behaviors.
- Sets clear expectations for continuous quality and service
improvement. Uses internal and external benchmark data and best
practices to establish specific targets, timelines and metrics for
improvement projects.
- Encourages those who identify problems, potential solutions and
opportunities for improvement. Supports and empowers staff in
piloting new ideas and solutions.
- Creates an environment of partnership, collaboration, seamless
quality and service enhancement across teams, departments and
divisions of the organization.
- Stays informed of current and emerging issues and trends for
areas of accountability, NM organization and healthcare industry.
Communicates and educates staff on requirements, changes, advances,
opportunities, directions and projections for the future.
- Thinks and acts in ways that support NM strategy, vision and
plans. Identifies opportunities for new business growth and
development, expansion of current services, etc.
- Practices fiscal accountability. Encourages staff and team
accountability by involving them in budget preparation, identifying
ideas for increasing efficiency, cost savings, developing and
growing the business and existing services.
- Measures and monitors budget and business development plans;
provides ongoing updates to staff.
- Achieves or exceeds budget and business growth and
profitability targets.
- Makes effective hiring decisions; completes the orientation
process for new employees.
- Identifies staff's individual skills and interests; provides
timely, positive, constructive feedback; addresses performance gaps
as they occur with clear action plans and timelines for
improvement.
- Supports ongoing learning and skill development for self and
staff; provides coaching and mentoring; assigns stretch goals,
cross-training and other opportunities for career development
within NM.
- Involves staff in planning and decision-making as appropriate.
Holds staff accountable for follow-through and results.
- Facilitates change readiness and agility among staff and
teams.
- Uses timely, effective communication methods to update staff on
departmental and organizational priorities and progress.
- Creates a culture of respectful communication by listening,
demonstrating approachability, practicing meeting, voicemail and
e-mail courtesy.
- Asks for staff input; encourages diverse perspectives and
solutions, drawing from staff, peers, physicians, patients and
other stakeholders.
- Demonstrates ability to communicate effectively across
departments and sectors of organization; within all levels of
management; with patients, visitors, other customers, etc.
- Acknowledges and celebrates individual and team
contributions
- Maintains clinical knowledge and expertise to adequately
supervise and assess staff competence.
- In support of achieving patient care excellence, directs and
supervises patient care within the department.
- Anticipates impending emergent situations and intervenes
effectively.
- Demonstrates practice planning abilities to address and prevent
potential problems.
- Refers to unit-based shared governance councils for assessment
and identification of quality improvement opportunities and
action
- Coordinates the scheduling and staffing of the department
including the authorization and approval of vacation schedules,
education time, schedule changes and use of overtime. Creatively
manages staffing resources to maintain HPPD.
- Facilitates RN-MD collaboration.
- Monitors use of hand-off reports/expectations and provides
coaching/mentoring, as appropriate.
- Effectively mediates disputes among employees and offers viable
solutions to problems.
- Participates in coordinating new staff orientation in
partnership with Professional Development.
- Implements a retention plan that maintains low unit
turnover
- Utilizes nursing process (assessment, diagnosis, planning 7
evaluating) to support the practice of nursing and the delivery of
care.
- Performance Appraisal: Evaluates her/his own performance based
on professional practice standards, relevant statutes and
regulations, and organizational criteria.
- Education: Acquires and maintains current knowledge in
administrative practice.
- Collegiality: Fosters a professional environment.
- Ethics: Decisions and actions are based on ethical
principles.
- Collaboration: Collaborates with nursing staff at all levels,
interdisciplinary teams, executive officers and other
stakeholders.
- Research: Supports research and integrates it into the delivery
of nursing care and nursing administration.
- Resource Utilization: Evaluates and administers the resources
of organized nursing services within their areas of
responsibility.
- Performs other duties as assignedQualifications--Required:
- 2-4 years of relevant experience
- Graduate from an accredited school of Nursing. Bachelor of
Science in Nursing.
- Specialty Certification within one year of hire
- Cert BLS
- Licensed RNPreferred:
- Master's Degree or current enrollmentEqual
OpportunityNorthwestern Medicine is an affirmative action/equal
opportunity employer and does not discriminate in hiring or
employment on the basis of age, sex, race, color, religion,
national origin, gender identity, veteran status, disability,
sexual orientation or any other protected status. All your
information will be kept confidential according to EEO
guidelines.
Keywords: Palos Community Hospital, Chicago , Clinical Nurse Manager, Executive , Palos Heights, Illinois
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