General Manager

Company: The Judge Group
Location: Chicago
Posted on: September 21, 2023

Job Description:

Job Description: General Manager - Outdoor Services
Company Overview: Judge Group is partnering with a leading, local homeowner service company on their General Manager search in Chicago. As they continue to expand our operations, they are seeking a dynamic and experienced General Manager to lead their team and drive the business to new heights.
As the General Manager, you will play a pivotal role in shaping the company's growth, managing operations, and ensuring exceptional service delivery. You will be responsible for overseeing all aspects of the business, from team management and performance optimization to strategic planning and customer relations. The ideal candidate will possess a strong blend of leadership, operational expertise, and industry knowledge.
Responsibilities:
Leadership
and Team Management:
Provide
strong leadership, mentorship, and direction to the entire team,
including office staff, technicians, and field crews.
Foster
a positive and collaborative work environment that encourages growth,
learning, and teamwork.
Set
clear expectations, goals, and performance metrics for each team member
and provide regular feedback and coaching.
Operational
Excellence:
Manage
day-to-day operations of the company, ensuring efficient scheduling,
resource allocation, and job execution.
Streamline
processes and workflows to optimize productivity, reduce costs, and
enhance overall operational efficiency.
Oversee
inventory management, equipment, and supply chain coordination.
Strategic
Planning:
Develop
and implement strategic plans to drive business growth, expand market
share, and increase revenue streams.
Identify
new business opportunities, partnerships, and potential areas for
expansion, while staying aligned with the company's mission and values.
Customer
Relations:
Maintain
a strong focus on customer satisfaction and build long-lasting
relationships with clients.
Address
customer inquiries, concerns, and feedback in a timely and professional
manner, ensuring their needs are met with the highest level of service.
Financial
Management:
Monitor
financial performance, including budgeting, forecasting, and expense
control.
Analyze
financial data and key performance indicators to make informed decisions
that contribute to the company's financial success.
Compliance
and Safety:
Ensure
compliance with industry regulations, safety standards, and legal
requirements.
Implement
and uphold safety protocols to protect both employees and clients during
project execution.
Qualifications:
Proven
experience in a leadership or management role within the outdoor services
or related industry.
Excellent
communication, interpersonal, and negotiation skills.
Demonstrated
ability to lead and motivate teams to achieve operational and financial
goals.
Strategic
thinker with a track record of successfully developing and implementing
growth strategies.
Proficiency
in budgeting, financial analysis, and resource allocation.
Customer-centric
mindset with a commitment to delivering exceptional service.
Problem-solving
skills and adaptability to handle various operational challenges.
Bachelor's
degree in Business Management, Operations, or a related field (preferred).

Keywords: The Judge Group, Chicago , General Manager, Executive , Chicago, Illinois