Senior Manager, Platform Engineering

Company: Hyatt
Location: Chicago
Posted on: November 19, 2023

Job Description:

Description:
The Opportunity
Hyatt seeks an enthusiastic Sr Manager, Platform Engineering to join our Technology department. In this role, you will manage a team of highly technical engineers and architects which work closely with application development and operations teams to support and enable tooling, controls and processes for development and code promotion to advance these departments towards greater SDLC automation and continuous delivery. The resource must be able to understand, follow, and in some instances help define the company's software delivery policies and best practices.You will be part of a team that is passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For - list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
---Annual allotment of free hotel stays at Hyatt hotels globally
---Flexible work schedule and location
---Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
---A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
---Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Senior Manager of Platform Engineering will manage a team of highly technical engineers and architects who work closely with application development and operations teams to support and enable tooling, controls, and processes for development and code promotion to advance these departments towards greater SDLC automation and continuous delivery. The resource must be able to understand, follow, and in some instances help define the company's software delivery policies and best practices.
The ideal candidate has a balanced understanding of institutional operations practices and modern application development within an enterprise ecosystem. This role will, in concert with application development, operations, and architecture, manage the delivery of supporting platforms that provide structured code releases and infrastructure provisioning changes with quality gates while improving delivery speed by leveraging a diverse technology stack and automation.
We're looking for a self-starter who can work without close supervision from senior leadership including direct oversight of a departmental cost center/budget.
This role requires a deep understanding of scripting languages and how to interact with multiple systems across networks. Advantageous if heavily experienced with configuration management concepts, Docker, clustered ecosystems, API calls, and public/private cloud.
---Ensure the 24x7 availability and reliability of automation pipelines, development operations tooling, clustered computing (e.g., Docker / Kubernetes), and reporting (e.g., Splunk, New Relic, et al.) infrastructure
---Manage relationships in partnership with procurement with key suppliers, vendors, and service providers
---Evaluate industry best practices and apply them as appropriate, keeping senior management apprised of trends and emerging technologies
---Keep abreast of the latest advances in hardware, tools, and technologies useful for fulfilling strategic goals
---Mentor direct reports to further develop their soft and hard skills
---Interface directly with application development and IT operations leads and engineers to architect, deploy, and support automation and CI/CD initiatives
---Manage and be responsible for a departmental cost center
Qualifications:
Experience Required:
---10 years in IT operations
---10 years of large enterprise experience, including 24x7 operations and continuous availability
---5 years of leadership experience
---Operational experience with automation, orchestration, virtualization / public cloud, release pipeline, metrics collection, and clustered computing technologies such as Docker, Kubernetes, Ansible, Terraform, Jenkins, Artifactory, Rundeck, Splunk, VMWare, Azure, and AWS
Experience Preferred:
---Bachelor's degree in computer science, engineering, or related technical field
---Infrastructure Engineering, Technical Operations, Virtualization, Security Engineering, Networking, Automation, CI/CD Pipelines
---Strong Agile and DevOps experience preferred
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office, Chicago
Pay Basis: Yearly
Job Level: Full-time
Job: Technology
Req ID: CHI013407
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Keywords: Hyatt, Chicago , Senior Manager, Platform Engineering, Executive , Chicago, Illinois